Top Tech Jobs & Startup Jobs in Chicago, IL

Manage and improve HubSpot Service Hub, build workflows and automations, maintain CX data hygiene, support help desk and knowledge base optimization, maintain CX dashboards, and partner cross-functionally to execute CX initiatives and reporting.

Design and build an AI-first recruiting engine, own end-to-end hiring for B2B SaaS roles, create automated sourcing workflows and experiments, improve funnel metrics, and advise founders on market intelligence and compensation.

Lead transformation of accounting processes and controls, operationalize Controller-approved accounting treatments, remediate legacy balances, strengthen audit readiness, drive NetSuite automation and sandbox testing, and partner cross-functionally to ensure accurate, scalable, audit-ready financial reporting.

Serve as outsourced controller for multiple clients: lead month-end close, prepare audit-ready financials, oversee GL/AP/AR/reconciliations, implement internal controls, coach account managers, manage software integrations, and deliver actionable financial analysis and client advisory.

Plan, schedule, and coordinate software releases across teams; maintain a centralized release calendar; manage risks and post-release issues; ensure release readiness, validation, deployment plans and documentation; communicate status to stakeholders; drive release automation and continuous improvement; and partner with engineering, QA, product, and operations to deliver high-quality software on time.

Manage a book of mid-market customers to drive onboarding, adoption, retention, and renewals. Triage inbound requests, lead cross-functional resolutions, monitor health metrics, identify expansion and churn risks, and mentor other CSMs. Maintain accurate data and advocate customer needs to Product and Operations.

Lead end-to-end global demand planning and forecasting across channels and regions. Develop 18-month SKU-level forecasts, drive S&OP alignment, analyze forecast accuracy (MAPE, bias), identify risks/opportunities, collaborate with Sales, Marketing, Supply, and Finance, and improve systems and processes.

Lead strategy and P&L for The Honest Company's Amazon 1P business. Drive annual operating plans, JBPs, pricing, promotions, retail media, forecasting, and cross-functional execution. Own vendor relationships, trade negotiations, analytics, and promotional execution to grow profitable sales, market share, and brand presence on Amazon.

Lead and execute client EMR and data migrations from kickoff to go-live. Own migration plans, QA data accuracy, coordinate cross-functional teams, manage timelines and risks, and drive scalable migration processes while communicating directly with clients.

The Director of Business Development will drive revenue through strategic sales focused on Shopify Plus, building client relationships, and providing ecommerce expertise.