Top Tech Jobs & Startup Jobs in Chicago, IL

Leads engineering for AI development platforms, Builder Tools, governed agent infrastructure, and production agentic systems. Defines architectural standards, technical vision, software development lifecycles, and process improvements; oversees design reviews and complex codebase changes across scrum teams. Collaborates with infrastructure, database, frontend, and architecture teams, mentors engineers, and communicates strategy and roadmaps to leadership. Builds scalable, reliable software using Microsoft technologies and related cloud, database, version control, and messaging systems.

Supports sales strategy and operations through channel sales and inventory reporting, revenue KPI dashboards, data analysis, forecasting insights, go-to-market planning, partner and customer master-data governance, territory administration, and sales enablement. The role integrates data from SAP, Salesforce, and Databricks, develops Power BI or Tableau reporting, advises revenue leaders with actionable recommendations, and coordinates cross-functional improvement projects.

Leads comprehensive brand strategy and activation, including brand architecture, identity systems, guidelines, campaigns, content, messaging, governance, and cross-functional alignment. Partners with creative, digital, communications, product, sales, talent, and customer experience teams to ensure consistent brand execution. Uses market research, consumer insights, KPIs, and performance analysis to improve brand initiatives and support business growth.

Leads B2B marketing planning, campaign development, execution, and measurement for an assigned business area. Uses data and customer insights to define audiences, generate qualified leads, establish KPIs, assess program effectiveness, and recommend improvements. Collaborates closely with product management and marketing teams to prioritize initiatives, develop strategic briefs, and support company growth objectives while maintaining compliance and confidentiality.

Leads cross-functional sales programs to achieve revenue targets, analyze performance, identify risks and opportunities, improve processes, and coordinate sales, finance, marketing, supply chain, and logistics teams. Builds financial models, develops recovery plans for underperforming partners, creates sales targets, presents executive updates, and drives strategic initiatives and process improvements.

Leads product strategy, portfolio vision, roadmaps, pricing, marketing, operating plans, and P&L performance for hardware and software products. Supervises product managers and drives cross-functional development of connected services and user experiences. Partners with marketing, sales, customer experience, and other teams on go-to-market execution, profitability, innovation, after-sales support, and product quality. Represents the company with customers, industry groups, media, and other external stakeholders.

Supports the Sales and Operations Planning process through supply planning, data analysis, reporting automation, KPI tracking, and production scheduling coordination. Analyzes sales, inventory, forecast, capacity, and service-level data to identify deviations and recommend corrective actions. Partners with Operations, Sales, Customer Service, Production Planning, Warehousing, Transportation, and leadership to improve supply chain performance, customer experience, reporting practices, and cross-functional decision-making.

Develop and execute product category strategy, roadmaps, pricing, branding, marketing, and go-to-market plans. Own financial performance, profitability, market share, product mix, gross margins, and P&L objectives. Lead connected hardware and software experiences, consumer insights, business cases, product requirements, and cross-functional development teams. Partner with marketing, sales, and customer experience teams to deliver products, service strategies, operational improvements, and sustained customer engagement.

Leads lifecycle marketing strategy and execution across email and SMS, driving revenue, subscriptions, activation, retention, and reactivation. Owns CRM journey optimization, audience and data strategies, dashboards, testing, campaign deployment, landing pages, and AI-enabled process improvements. Partners cross-functionally with marketing and product teams while managing, developing, and motivating a high-performing team.

Provide daily customer support for myQ subscription services through email, phone, and Salesforce case management. Resolve billing, invoicing, account, and technical issues; handle escalated complaints; support sales, customer success, and care teams; track issue trends; and identify process improvements. Maintain inbox service levels, follow up with customers, support onboarding scalability, document workflows, and contribute to related projects while protecting confidential information.