Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.

The Account Director manages client relationships, sells litigation support services, identifies new business opportunities, and collaborates with internal teams to ensure satisfaction and meet sales goals.

Own and execute partner alliance initiatives with Legal AI vendors. Manage co-selling, pipeline tracking, QBRs, KPI reporting, partner portals, and cross-team workflows to drive revenue and operational excellence.

Manage end-to-end law firm engagement contracting: review, redline, negotiate, finalize engagement letters and outside counsel agreements; serve as primary negotiation contact; use CLM tools to manage workflows; develop playbooks, templates, and governance; support onboarding, rate negotiation, vendor governance, conflicts review, and process improvement.

The Principal Consultant provides expert solutions to ensure client satisfaction, coordinates project timelines and budgets, fosters collaboration, and monitors consulting progress while providing updates to management.

Provide litigation support for attorneys across all phases of litigation: draft and organize documents, manage discovery and document production, maintain case files and databases, coordinate filings and deadlines, conduct legal research, and prepare trial materials while supporting case strategy and multiple matters.

Owns and codifies business definitions and calculation methods for legal spend analytics, audits legacy Excel/PowerPoint artifacts, validates analyses (SQL and AI), supports reporting and storytelling for senior law department and C-suite audiences, and helps migrate analyses into modern analytics tooling.

Sell Epiq's SaaS eDiscovery platform via inside sales: prospect and qualify enterprise leads, manage pipeline in Salesforce, meet booking and prospecting goals, partner with account directors, and act as a trusted advisor to law firms and corporate legal teams.

Lead and manage client relationships for eDiscovery projects: coordinate deliverables, execute project schedules and forecasts, ensure quality and accuracy, maintain project status records, communicate proactively with clients and internal teams, escalate issues, and review financial/billing information to meet deadlines.

Support eDiscovery operations by collecting, processing, searching, culling, and packaging electronic records (primarily email) using industry tools. Maintain and improve process documentation, perform QC/validation, coordinate with IT and legal stakeholders, troubleshoot client issues, and manage timelines and reporting. May work additional hours to meet commitments.