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Senior level
Senior level
Cloud • Software • Analytics
The Senior Business Consultant at NiCE leads customer engagements to optimize business processes, develop value realization plans, and deliver strategic consulting for improved client satisfaction and ROI.
Top Skills: AIAnalyticsCcaasCloudQuality SolutionsRoi ModelingStrategic Consulting
YesterdaySaved
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Remote
USA
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Mid level
Mid level
Cloud • Software • Analytics
As a Sales Operations Manager, you will enable efficient operations in the US Sales organization, manage forecasting, support sales strategies, and ensure data accuracy in CRM and pipeline metrics.
Top Skills: CpqHubspotSalesforce
Reposted 3 Days AgoSaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
The Solutions Architect acts as a liaison for clients, managing custom deployment projects, gathering requirements, and ensuring customer satisfaction throughout the solution lifecycle while providing technical expertise.
Top Skills: Advanced Ms ExcelContact Center TechnologiesMS OfficeMs VisioPowerPointSaaS
4 Days AgoSaved
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Remote
USA
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Junior
Junior
Cloud • Software • Analytics
As a Technical Support Engineer, you'll support large Public Safety software clients, conduct troubleshooting, maintain customer satisfaction, and collaborate with internal teams. Availability for off-hour shifts may be required.
Top Skills: AvayaAzureCiscoGrafanaPublic Safety SoftwareServicenowSQLVoip
4 Days AgoSaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
The Senior Customer Success Manager guides customers in implementing Cognigy's products, ensuring they achieve their goals through strategic utilization, retention strategies, and executive engagement.
Top Skills: AICcaasConversational AiCrm PlatformsCustomer Success ToolsData Analysis Software
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4 Days AgoSaved
Easy Apply
Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
The Senior Designated Support Engineer will provide technical assistance for NiCE products, troubleshoot connectivity issues, communicate solutions to customers, and work on technical tickets with various providers.
Top Skills: APIsDs3EthernetOc-XSQLT1VoipWeb Services
5 Days AgoSaved
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Remote
USA
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Mid level
Mid level
Cloud • Software • Analytics
The Sales Enablement Manager facilitates partner enablement on AI Agent development, providing technical support, training, and resources to ensure success in implementations.
Top Skills: APIsCSSHTMLJavaScript
5 Days AgoSaved
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Remote
USA
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Mid level
Mid level
Cloud • Software • Analytics
The Sales Enablement Manager will support technical onboarding of partners for building AI Agents, providing training, resources, and hands-on support in development and implementation processes.
Top Skills: APIsCSSHTMLJavaScript
Reposted 5 Days AgoSaved
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Remote
USA
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Expert/Leader
Expert/Leader
Cloud • Software • Analytics
The Partner Acceleration Executive is responsible for scaling strategic partner relationships in BPO and Carrier segments, developing recruitment strategies, and driving profitable revenue growth through collaboration and relationship management.
Top Skills: Business Process OutsourcingContact Center SoftwareProgram ManagementProject Management
Reposted 5 Days AgoSaved
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Remote
USA
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Expert/Leader
Expert/Leader
Cloud • Software • Analytics
The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.
Top Skills: CcaasCloud TechnologiesEnterprise SoftwareSaaS
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