Top Tech Jobs & Startup Jobs in Chicago, IL

Lead enterprise-wide AI and agentic transformation engagements with C-suite clients: define strategy and roadmaps, assess contact center and cloud migrations, design agentic workflows, run change management, build business cases, and drive measurable adoption and outcomes across functions and industries.

Develop and scale strategic relationships with Global System Integrators (GSIs). Drive partner recruitment, enablement, joint GTM, pipeline generation, and multivendor solution architecture. Collaborate cross-functionally, engage clients onsite to define use cases and quantify value, and lead partner training and enablement to accelerate profitable revenue growth.

Design and deploy outbound contact center solutions, translate customer requirements into AI and CCaaS architectures, design dialing strategies and AI flows, lead PoV/pilot implementations, integrate CCaaS with CRM/telephony, and present solutions to stakeholders while ensuring regulatory compliance.

Manage and grow relationships with enterprise customers, identify upsell/cross-sell opportunities, consult on contact center best practices, deliver customized presentations and business reviews, and track client retention and revenue growth.

Lead AI delivery-driven projects from initiation through closure, providing strategic direction, executive communication, risk and escalation management, roadmap alignment with technical/product/AI stakeholders, and mentoring PMs to ensure timely, high-quality SaaS and GenAI customer outcomes.

Drive U.S. enterprise sales for NiCE Cognigy by creating awareness, building qualified pipeline, running full sales cycles, closing large complex SaaS deals (direct and via partners), coordinating RFP/RFI responses, and representing the company at industry events.

Drive pre-sales for NICE Customer Service Automation by designing technical solutions, delivering demos, evaluating customer infrastructures, responding to RFIs/RFPs, and partnering with sales, product, and engineering to apply conversational AI, analytics, and digital engagement to CX problems.

The Project Manager will oversee customer-facing software and AI delivery projects, assist with documentation, track progress and risks, and communicate with teams.

The Account Executive is responsible for establishing and maintaining strategic relationships, achieving sales quotas, and negotiating enterprise agreements in the financial services sector.

The Forward Deployed Engineer will architect and implement scalable AI agents for enterprises, overseeing the entire lifecycle and collaborating with clients on solutions.