Top Tech Jobs & Startup Jobs in Chicago, IL

The role leads AI adoption across business functions, prioritizing use cases, building business cases, and driving organizational change necessary for successful implementation. It requires collaboration with IT leadership and the presentation of ROI to business stakeholders.

Customer-facing senior engineer who configures, integrates, and deploys NiCE contact-center solutions. Performs technical architecture, database design, programming/configuration, business analysis, project lifecycle management, and mentors junior staff while ensuring client satisfaction across CRM, telephony, analytics, and related integrations.

The Partner Acceleration Executive develops and scales relationships with Global System Integrators, drives revenue growth, and ensures collaboration across partner activities to align with company strategies.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

Customer-facing, billable engineer who configures and implements NICE contact-center solutions. Responsibilities include technical configuration and programming, database and architecture design, business and process analysis, project lifecycle management, cost/risk analysis, mentoring junior staff, and ensuring client satisfaction across public and private sector contact center environments.

Sell NiCE Actimize enterprise solutions to financial services clients by building and maintaining C-level relationships, leading sales cycles, negotiating enterprise agreements, meeting annual quotas, and identifying opportunities driven by technology and AML requirements.

The Account Executive will drive new business in Public Safety agencies, managing the sales cycle and building strong relationships with stakeholders across a seven-state territory.

Lead client-facing AI program governance and delivery as PMO manager. Translate business objectives into AI roadmaps and OKRs, oversee AI/ML lifecycle, ensure data readiness, model validation, deployment, and responsible AI compliance. Manage PMO standards, portfolio prioritization, AI-augmented reporting, and lead executive communications while mentoring PMs, TPMs, and analysts.

Senior Solution Adoption CSM manages a portfolio of WEM accounts, drives structured adoption of IEX/CXone WFM, EEM, and ESP, builds Solution Adoption Plans, runs QBRs, partners with TAM/Product/Support, monitors account health, identifies upsell opportunities, and delivers client roadmaps and executive briefings to improve product utilization and renewals.

Manage customer-facing software and AI/GenAI delivery projects from initiation through closure. Build and maintain project plans, schedules, RAID logs, and delivery documentation; communicate status, risks, and dependencies; coordinate cross-functional teams; handle escalations; drive PMO best practices and continuous improvement while adjusting plans to changing priorities and customer needs.