Own post-sale success for strategic healthcare accounts: drive adoption, realized value, governance, and retention. Build executive relationships, create multi-quarter value roadmaps, manage escalations, and orchestrate cross-functional teams to deliver measurable clinical, operational, and financial outcomes.

Lead and mentor a team of AI Platform Architects to design, implement, and scale AI-driven healthcare workflows using Notable's Flow Builder. Oversee customer implementations, provide technical architecture guidance, drive operational excellence, collaborate with Product and Engineering, and promote best practices in LLMs, prompt engineering, and automation. Serve as a hands-on escalation point and support hiring and team growth.

Own end-to-end planning, budgeting, vendor management, and execution of internal and external events (conferences, trade shows, user conference). Define KPIs, coordinate marketing and creative assets, manage logistics and onsite execution, secure speakers, drive promotion and attendance, analyze ROI, and iterate on event strategy.