Top Tech Jobs & Startup Jobs in Chicago, IL

Own commercial expansion within existing B2B customer accounts by identifying new teams, workflows, and buying groups. Manage expansion discovery, proposals, negotiations, procurement, account plans, stakeholder maps, and forecasts. Coordinate with customer success and deployment teams while aligning expansion timing and customer commitments. The role requires strong account management, commercial judgment, organization, communication, and a demonstrated ability to convert additional use cases into commercial growth.

Translate operational needs into system requirements, process maps, acceptance criteria, workflow configurations, and data integrations. Analyze business applications, improve data quality, diagnose integration issues, coordinate user acceptance testing, maintain documentation, and manage system change rollouts across internal teams.

Own a product area from customer discovery through delivery and iteration. Observe user workflows, identify underlying needs, prioritize capabilities, define product direction, shape feasible solutions with design and engineering, and measure AI agent quality across correctness, task completion, latency, and user trust. Communicate decisions to customer-facing teams and use prototypes, evaluations, and product judgment to guide prioritization.

Build and maintain production customer integrations connecting Endex to enterprise systems and workflows. Design around authentication, permissions, data boundaries, and operating constraints; test deployments; add observability and recovery behavior; support launches; determine boundaries between customer solutions and core products; and convert successful integration patterns into reusable engineering capabilities. The role requires customer-facing communication, technical judgment, and practical software delivery skills.

Advise product and engineering teams on AI features, data practices, privacy, permissions, retention, access, cross-border transfers, and third-party arrangements. Translate legal and regulatory requirements into practical product guidance, support customer trust and data-protection terms, monitor evolving AI and privacy developments, and coordinate specialist legal advice when needed.

Manage referral and reseller partner accounts, build partner-sourced pipeline, coordinate co-selling with direct sales, and maintain accurate deal attribution and forecasting. The role requires developing partner relationships, qualifying opportunities, coordinating demonstrations and proposals, clarifying account ownership, and improving channel performance. Success is measured by partner-driven pipeline and revenue, with experience in B2B sales motions, reseller or referral programs, enterprise software, and channel agreements preferred.

Support customer onboarding, communications, adoption programs, and account coordination. Prepare materials, investigate initial customer blockers, route product issues, maintain accurate account context, coordinate customer-team projects, and document recurring processes. The role requires clear writing, organization, practical curiosity, and flexible follow-through across multiple customer needs.

Build and operate Endex’s production infrastructure, including cloud systems, deployment environments, shared services, CI/CD, and infrastructure-as-code workflows. Improve observability through service-level indicators, alerts, and runbooks; strengthen release safety; support developer productivity; and investigate incidents, capacity, performance, and resource efficiency as workloads scale.

Own the commercial renewal process across a customer portfolio. Responsibilities include tracking contract dates and stakeholders, building value cases with customer success teams, negotiating proposals, managing procurement follow-through, identifying retention risks, coordinating recovery plans, and maintaining accurate renewal forecasts. The role requires strong attention to detail, commercial judgment, customer coordination, and experience with subscription renewals or commercial account relationships.

Coordinate deal intake, approvals, exceptions, and signature readiness for complex commercial transactions. Review quotes, order forms, pricing, and nonstandard terms; align sales, legal, and commercial stakeholders; maintain accurate booking and handoff records; identify discrepancies; and improve deal workflows. The role requires strong attention to detail, coordination, commercial judgment, and familiarity with enterprise procurement, CPQ, contract, or order-management processes.