Lead new business development for air and ocean freight by building multi-level customer relationships, maintaining a sales pipeline, identifying profitable accounts, recommending logistics solutions, collaborating with internal teams to retain customers, and meeting revenue and gross profit targets using CRM tools.

Manage end-to-end ocean export shipments (FCL/LCL): book space, prepare and review export documentation, ensure trade compliance (AES/CERS/ICS2), coordinate carriers/warehouses, track shipments, resolve issues, reconcile invoices, support quoting and cross-trade coordination.