Top Tech Jobs & Startup Jobs in Chicago, IL

Serve as primary client contact for large institutional clients, managing day-to-day engagement, monitoring client health, resolving escalations, and coordinating cross-functional teams. Perform operational tasks (account setup, reconciliations, month-end lockdowns), support onboarding and transitions, drive platform adoption and growth, and funnel feedback to product and operations. Leverage AI tools to streamline processes and improve service delivery.

Lead development and strategy for a Private Markets Data & Analytics platform, focusing on benchmarks, market strategies, cross-functional collaboration, and client engagement for investment decisions.

The Subject Matter Expert will provide expertise in trading workflows and FIX protocol, developing product solutions, executing test plans, and mentoring junior team members.

Design, build, and operate highly available, secure infrastructure for a multi-tenant financial SaaS platform. Lead automation (IaC), Kubernetes operations, CI/CD, observability, connectivity for market/custodian feeds, incident escalation and RCA, capacity planning, compliance (SOC 2/ISO27001), cost optimization, and mentor engineers.

Manage and deepen client relationships for large institutional clients, ensuring accurate reporting, operational performance, and service delivery. Oversee client health and delivery metrics, mentor analysts, provide client training, resolve inquiries, drive product adoption, collaborate with sales, and relay client feedback to improve operations and product offerings.

Maintain and integrate investment data; build data systems and ETL pipelines; analyze large datasets; produce visualizations and reports (Tableau/Power BI/D3.js); improve data quality and governance; develop analytical tools; collaborate with clients, system architects, and product teams.

Provide operational support and client relationship management for investment accounting clients. Handle inquiries on financial statements, reconciliations, account setup, compliance, and reporting. Validate investment data, use internal tools and third-party data, manage workflows to meet quality metrics, resolve complex queries, support projects, and coach junior staff.

Serve as primary operational contact for global clients, resolving investment accounting and reporting inquiries, performing account setup and reconciliations, validating investment data, handling complex queries, managing workflow to meet quality/productivity metrics, and coaching junior staff while collaborating on cross-team projects to improve client experience.

Manage end-to-end client relationships for hedge fund clients, oversee daily engagement and operational performance, resolve escalations, coordinate onboarding/product/tech teams, provide workflow consultation, drive client retention and growth, conduct quarterly reviews, and ensure clients achieve measurable success.

The Program Manager leads project implementation, manages resources, generates status reports, schedules meetings with stakeholders, and oversees budgets while ensuring client satisfaction and service improvements.