Top Tech Jobs & Startup Jobs in Chicago, IL

Provide B2B technical support via phone, email, and chat (using Salesforce); troubleshoot product issues, escalate to Tier 2, maintain product knowledge, and deliver professional, timely assistance to customers.

The SDET Automation Engineer will develop and execute automated test scripts, enhance test suites, and collaborate with teams to ensure quality in web applications.

The Senior Software Engineer will develop and enhance features for the Keeper Browser Extension, ensuring quality, security, and performance, while collaborating with cross-functional teams and following coding best practices.

Manage end-to-end onboarding and deployments of Keeper's SaaS security products, configure solutions to customer needs, provide technical support and troubleshooting, document configurations, run multiple implementation projects concurrently, communicate status to stakeholders, gather customer feedback, and collaborate with product and engineering teams to improve the product experience.

The Inside Sales Representative drives new business through cold outreach, manages the sales cycle, and communicates with clients in multiple languages.

The Inside Sales Representative drives new business, manages sales cycles, builds customer relationships, and utilizes Salesforce for account activities.

Operate and optimize Keeper's cloud databases across dev, QA and production. Manage MySQL on AWS (RDS), ensure high availability, performance tuning, backups, replication, disaster recovery, schema change control with IaC tools, monitoring, incident response, automation, and participate in 24/7 on-call rotation while collaborating with engineering and DevOps teams.

Lead and execute customer lifecycle marketing across onboarding, adoption, retention and expansion globally. Build and manage a small team, run omni-channel campaigns (email, ABM, paid social, events), drive advocacy programs, enable regionally localized initiatives, and measure/report engagement, adoption and revenue expansion outcomes.

In this role, you will manage SLED accounts, focus on upselling and contract renewals, and provide strategic security solutions to clients while maintaining customer relationships and achieving sales targets.

Manage and grow strategic SLED accounts in a cybersecurity sales role, focusing on revenue growth and customer success through relationship building and technical solutions.