Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and scale enterprise account management to drive retention, renewals, expansion, upsell and net revenue retention. Build high-performing teams, own forecasting and renewal processes, manage strategic enterprise relationships, collaborate cross-functionally to increase product adoption and customer health, and represent Keeper in executive customer engagements and industry events.

Support pre-sales and post-sales technical processes: qualify technical requirements, deliver demos and trials, assist implementations and integrations, provide L2 support, collaborate with sales and engineering, update Salesforce, and travel up to 10% for customer meetings.

Design and execute integration and security-focused test plans for PAM and Keeper Secrets Manager. Validate integrations across cloud providers, IAM, CI/CD, and OS/databases; perform reliability and security testing; analyze logs and defects; contribute to automation and collaborate with engineering, product, and security teams to ensure reliability and compliance.

Manage and grow a portfolio of SLED (state, local, higher education) accounts by driving renewals, upsells, and cross-sells. Serve as a technical and strategic advisor on password and identity security, conduct business reviews, troubleshoot customer issues, and collaborate with internal teams to meet revenue quotas.

Drive new business within assigned geography/vertical through cold outreach and full sales-cycle management. Meet quotas, build pipeline, demo products, use Salesforce to track activity, and facilitate proposal reviews while acting as a Keeper product expert.

Drive growth through strategic MSP, MSSP, and Telco partner relationships. Build and execute joint business plans, identify upsell/renewal opportunities, train and enable partner teams, forecast pipeline, and coach junior ISRs while coordinating cross-functional resources to expand recurring revenue.

Provide bilingual (Portuguese/English) B2B customer support via phone, email, and chat using Salesforce. Troubleshoot product issues, escalate complex cases to Tier 2, maintain up-to-date product knowledge, and deliver professional, timely assistance to enterprise customers.

The Senior Federal Sales Executive will manage federal accounts, drive sales growth, develop strategies, build relationships, and oversee the sales cycle.

Design, build, and operate a scalable demo environment platform. Implement IaC and automation, CI/CD, container orchestration, and observability. Create golden templates, seed data, access controls, and tooling to support Sales Engineering and internal users while ensuring reliability and security.

As an Account Manager, you will manage and expand client relationships, drive revenue through upselling, and provide technical support and best practices for cybersecurity solutions.