Top Tech Jobs & Startup Jobs in Chicago, IL

Manage and improve large-scale product information across digital channels by acquiring, validating, normalizing, enriching, and maintaining product content. Audit data quality, enforce taxonomy and eligibility standards, remediate product information issues, and support product relationships such as accessories and alternatives. Collaborate with digital merchandising, technology teams, suppliers, and other stakeholders to improve product discoverability, customer engagement, data quality, and scalable content processes.

Writes and edits branded content across email, websites, direct mail, social media, digital ads, and other customer touchpoints. The role champions Zoro’s brand voice, applies writing guidelines, translates creative briefs into relatable messaging, collaborates with designers and cross-functional partners, and manages multiple projects and deadlines. It also uses AI for brainstorming and efficiency while maintaining consistency across customer segments and channels.

Develop and lead copy for integrated marketing campaigns across email, print, digital, social, video, and other channels. Shape brand voice, translate briefs into compelling messaging, collaborate with designers and marketing partners, present copy to stakeholders, mentor junior writers, incorporate feedback, and optimize content using performance metrics and A/B testing.

Lead the Digital Merchandising Site Experience Strategy & Discoverability team and own roadmaps for search, navigation, filtering, product relationships, personalization, homepage, and collections. Prioritize customer and business opportunities, establish scalable merchandising frameworks, and partner with Product, Marketing, Data Science, and other teams to shape requirements and delivery plans. Use customer insights, analytics, and experimentation to improve product discovery while coaching and developing a high-performing team.

The Senior Business Intelligence Analyst develops scalable data models, reports, dashboards, queries, metrics, and analytics workflows. They partner with business stakeholders to translate needs into actionable insights, optimize data solutions for accuracy and performance, maintain reliable pipelines, automate reporting using generative AI, and ensure documentation and testing standards. The role also identifies risks and opportunities, leads end-to-end projects, and mentors junior analysts.

Supports product teams through data-driven analysis of product metrics, user funnels, customer behavior, and experiments. The role translates business questions into analytical tasks, assists with A/B testing, develops dashboards and reports, identifies trends, and communicates actionable findings to inform product roadmap decisions. Requires SQL, statistical analysis, and strong communication skills; Python and BI tool experience are preferred.

Manage and coach software engineers across data product teams while remaining hands-on in code and design reviews. Partner with tech leads and product managers, uphold engineering quality, improve delivery predictability and on-call health, oversee hiring and career development, and guide production operations. Lead adoption of AI-assisted engineering practices and influence stakeholders without direct authority.

Leads brand and creative services strategy, including brand positioning, governance, health measurement, creative direction, digital design, campaigns, and print and email production. Builds operating models and processes across brand, UX, product design, and marketing teams. Oversees talent development, hiring, budgets, agencies, and external partners while advising senior leaders and driving cross-functional alignment.

Leads advanced data science projects involving machine learning, deep learning, statistical modeling, forecasting, segmentation, search, recommendations, ranking, and generative AI. Develops production-grade code and evaluation frameworks, deploys scalable models, collaborates with business and technical teams, communicates insights, and mentors junior data scientists.

Conduct qualitative and quantitative UX research, including concept studies, diary studies, usability tests, and surveys. Develop research plans, discussion guides, reports, and video highlights; synthesize findings into actionable insights for design, product, and engineering teams. Collaborate with senior researchers, coordinate participant recruitment and logistics, and conduct occasional on-site B2B customer research in the Chicago area or elsewhere domestically.