Top Tech Jobs & Startup Jobs in Chicago, IL

Hands-on technical leader designing, building, and scaling AI-powered operational capabilities for Managed Services. Deliver agentic AI workflows (triage, remediation, RAG knowledge, orchestration), integrate with ITSM, observability, and automation tools, establish guardrails, and drive adoption and measurable operational outcomes like incident deflection and MTTR reduction.

The Senior Technical Consultant will lead the deployment of software-defined networking solutions, acting as a technical expert while working with clients and managing projects.

Manage customer onboarding, engagement, training, and support for the Hatch platform. Define processes, collect feedback, analyze user engagement metrics, collaborate with product teams, and create scalable best practices to drive adoption and continuous value.

The Senior Project Manager oversees technical projects, utilizes Agile/Scrum methodologies, manages team dynamics, addresses risks, and ensures client satisfaction while maintaining robust project documentation and communication.