Serve as primary account manager for a portfolio of agents, provide onboarding, training, marketing support, promote product adoption, manage escalations, mentor coordinators, and support office projects and expansion activity.

Lead and mentor a corporate design team to develop and execute innovative marketing campaigns, brand identities, and large-scale experiential projects. Drive AI-enabled creative workflows, ensure brand consistency across digital and print, manage timelines and stakeholder collaboration, and upskill the team in generative AI methods.