Top Tech Jobs & Startup Jobs in Chicago, IL

Analyze sales data, build and maintain dashboards and scorecards (Power BI, Excel), evaluate market trends, employ AI/automation for pipeline and lead scoring, support sales leadership with actionable insights, document processes and collaborate cross‑functionally to improve sales performance and planning.

Lead a remote customer support team (~30) for ed2go, overseeing daily call center operations, SLA and quality metrics, workforce management, reporting, coaching, escalations, and cross-functional improvements to enhance learner experience across phone, email, chat, and web.

Embed with strategic higher-education partners to design, build, and ship production AI and platform integrations (LLM/RAG, LTI) across Cengage products. Own end-to-end deployments, write production code, ensure compliance and accessibility, evaluate AI safety and outcomes, mentor FDEs, and translate field learnings into product roadmap contributions.

The Analytics Architect will design and implement cloud-based analytics solutions, maintain data pipelines, ensure data quality, and collaborate with teams to enhance operational efficiency.

Lead remote K‑12 engineering teams to design, architect, and deliver high-availability cloud-native education platforms. Combine people management, Agile delivery, and hands-on technical leadership to modernize legacy systems, implement CI/CD and IaC, integrate emerging GenAI capabilities, and drive measurable improvements in user engagement and product performance.