Top Tech Jobs & Startup Jobs in Chicago, IL

Manages regulatory compliance risk within Capital One’s Fair & Responsible Banking Compliance program. Provides subject-matter guidance to business lines, develops compliance tools and training, performs monitoring and risk assessments, evaluates metrics, supports remediation, and identifies emerging regulatory risks. Partners with legal, compliance, and cross-functional teams to strengthen controls, reporting, governance, and a culture of managed risk-taking.

Lead strategic business analysis and growth initiatives for Capital One’s Global Payment Network. Responsibilities include developing business, product, pricing, marketing, credit-risk, and financial strategies; managing P&L-related objectives; leading analysts; coordinating cross-functional execution; overseeing projects; and using quantitative and qualitative analysis to improve profitability, customer experiences, and partner performance.

Lead the strategy and evolution of enterprise marketing journey platforms. Define intelligent omnichannel customer journeys using agentic AI and predictive decisioning, scale reliable and resilient platform architecture, enable marketer and developer self-service, manage MarTech partnerships, and establish governance for privacy, multi-tenancy, and auditability. Partner cross-functionally with engineering, architecture, technology leaders, and business teams to deliver personalized customer interactions at enterprise scale.

Lead the strategic evolution of enterprise marketing audience platforms, integrating CDPs, identity resolution, AI, predictive modeling, and activation channels. Define platform roadmaps, improve performance and reliability, enable self-service audience creation, manage vendor partnerships, and establish privacy, governance, and audit controls. Partner with engineering, technical product teams, marketers, and business lines to deliver scalable, real-time personalization capabilities.

Lead product management for Capital One’s Card Customer Resiliency recoveries offer programs. Develop technology-enabled, personalized digital experiences that help customers resolve outstanding balances and manage financial hardship. Translate customer needs and business strategy into innovative products, solve complex problems, manage product risks, and align cross-functional teams to accelerate delivery of relief initiatives.

Assess regulatory alignment and compliance risks in business scripts and models. Advise script owners and business teams, conduct targeted validations, identify emerging risks, support governance standards, respond to audits and regulatory examinations, and maintain expertise in applicable laws, regulations, and compliance frameworks. Analyze compliance data and provide effective challenge and guidance across the enterprise.

Leads product management for Card Core technology, balancing current business needs with long-term platform strategy. Manages senior stakeholder relationships, product risk and health, functional requirements, and best-in-class solutions. Establishes product management discipline, drives cross-functional alignment, and applies AI tooling to accelerate delivery, decision-making, and platform design. Requires a quantitative, business, or marketing degree, or a bachelor’s degree with at least four years of product management experience.

Leads AI readiness and adoption across call center, back-office, and frontline operations. Designs learning, change communications, training, and reinforcement campaigns; consults with executives and enterprise teams; equips leaders with coaching resources; and measures adoption through feedback and tool telemetry. The role manages project scope, timelines, risks, stakeholder alignment, continuous improvement, and integration of scalable learning and change practices across Card Operations.

Leads data science and model risk initiatives, partnering with data scientists, engineers, and product managers. Builds, evaluates, validates, and implements machine learning models using large-scale data and technologies including Python, AWS, H2O, and Spark. Translates complex statistical findings into business outcomes, researches emerging methods, validates and backtests models, and develops talent. Requires quantitative education, substantial analytics experience, machine learning expertise, and relational database experience.

Provides executive administrative support in a fast-paced technology environment. Responsibilities include managing multiple executives’ calendars, coordinating meetings and events, arranging travel, preparing expense reports and business communications, organizing conference rooms and technology, and handling general administrative tasks. The role requires strong organization, communication, flexibility, problem-solving, and proficiency with Microsoft Office or Google Suite. It is a hybrid position supporting Capital One’s Network Compliance organization.