Top Tech Jobs & Startup Jobs in Chicago, IL

Partner with channel leadership to own performance reporting, dashboards, and scorecards; analyze KPIs, identify risks and opportunities, deliver data-driven insights, support forecasting, target-setting, and compensation measurement, and drive continuous improvement and reporting automation across the assigned sales channel.

Lead product strategy for member engagement, retention, loyalty, and lifecycle across digital and assisted channels. Own retention, NPS, engagement, and lifetime value outcomes; build roadmaps, business cases, and AI-enabled experiences. Partner cross-functionally, run large-scale initiatives, and develop a team of Product Managers to improve customer experience and drive growth.

Design and optimize user-centered content for Humana's digital products. Own content for features and user journeys, simplify complex healthcare information, support information architecture and design systems, collaborate with cross-functional teams, and use research and analytics to iterate and improve accessibility, findability, and content performance.

Lead acquisition, cleaning, validation, storage and protection of datasets to support reporting and analysis. Design and execute data architectures, policies and ETL pipelines (SSIS, ADF) using cloud platforms (Azure Synapse, Snowflake, Databricks). Deliver dimensional models, visualizations, and lifecycle governance to make complex data accessible and drive business insights.

Maintain and build data products, pipelines, and automation to support care management and clinical programs. Integrate multiple data sources into single sources of truth, perform root cause analysis, and serve as a subject-matter expert for partner teams to drive clinical, operational, and financial insights.

Manage end-to-end delivery of cross-functional Medicaid clinical operations projects: define scope, timelines, and metrics; mitigate risks; coordinate governance and stakeholder communications; ensure operational readiness, compliance, and adoption; apply PM methodologies and continuous improvement.

Lead evaluation, contracting, and implementation of HIT vendors for Humana's PBM. Coordinate cross-functional teams, manage vendor relationships, oversee operational transitions, and advise executives on functional strategy to deliver technology and process improvements that enhance member outcomes.

Lead AI-driven reconciliation and automation to improve encounter data quality. Own model performance, identify root causes, partner with technical and business teams to enhance models, prioritize roadmap, and scale automation while communicating results to stakeholders.

Embed as the primary analytics partner on a digital product team to define KPIs, own measurement plans, build PowerBI dashboards, analyze member product behavior and funnels, design and evaluate A/B tests, write SQL/Python for analyses, and translate findings into actionable recommendations for product leaders and senior stakeholders.

Design, train, and evaluate reinforcement-learning policies for Humana's Next Best Action platform. Build and instrument large-scale training pipelines, ensure operation within clinical constraints, collaborate with data and platform engineers, diagnose policy failure modes, and deploy reliable production decision systems.