Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and develop a solutions engineering team to design, demo, and deliver AI/ML solutions (LLMs, RAG, embeddings). Oversee pre-sales discovery, POCs, customer enablement, technical strategy, cross-functional alignment, escalation handling, hiring, and team enablement to drive revenue and customer success.

Lead development and execution of pricing and monetization strategies across hardware and software portfolios. Perform market and competitive analysis, model price elasticity and willingness-to-pay, support annual pricing reviews, build scalable pricing capabilities and tools, and collaborate cross-functionally with product, finance, sales, and GTM teams.

Lead resolution of critical Meraki Platform (Dashboard/licensing) incidents, triage high-visibility customer defects, run lab recreates and technical analysis, use telemetry and dashboard intelligence for proactive risk detection, coordinate cross-functional remediation, improve serviceability and support readiness, produce documentation/training, drive automation, and mentor senior engineers.

Lead product strategy for AI/ML features in ThousandEyes, working with engineering and research to design, validate, and ship AI-native, agentic capabilities on network telemetry data. Translate customer problems into model-driven solutions, optimize model/user trade-offs, and move research into reliable production features.