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The Account Director is responsible for managing renewals and driving sales for Bazaarvoice's SaaS solutions, working closely with clients' marketing and IT teams to identify opportunities and negotiate contracts.

As a Senior Business Technology Analyst at Bazaarvoice, you will analyze business needs, facilitate discussions, define solutions, and oversee the development and documentation processes to enhance the quote to cash process and improve efficiency.

As an Associate Account Director, you will manage smaller contract renewals, support senior Account Directors, and enhance customer relationships while using Salesforce and other tools for operational efficiency.

The Account Director will manage renewals and sales processes for mid-market clients, engage with customers to identify needs, and drive strategies for revenue growth. Responsibilities include building relationships, demonstrating product value, and collaborating with cross-functional teams to achieve sales targets.