Top Tech Jobs & Startup Jobs in Chicago, IL

Supports enterprise restaurant accounts through client communication, campaign execution, operational issue resolution, performance reporting, and optimization. Partners with Enterprise Partner Managers to manage promotions, advertising, account maintenance, and growth initiatives. Analyzes data, coordinates cross-functional solutions, maintains Salesforce records, and participates in business reviews, client meetings, conferences, and other in-market engagements.

Manage and grow high-value enterprise merchant accounts, driving retention, upselling, cross-selling, advertising revenue, and product adoption. Develop strategic account plans, optimize marketing performance, lead product demonstrations, troubleshoot issues, and influence internal Product and Engineering teams. Build executive relationships, mitigate risks, mentor junior employees, and collaborate cross-functionally to support long-term account growth.

Set technical direction for AI-native developer tooling, including context aggregation, MCPs, CLIs, sub-agents, integrations, code review, testing, documentation, and autonomous development systems. Establish architecture, access controls, guardrails, cost optimization, model routing, and developer-velocity measurement. Partner with engineering, platform, infrastructure, and application teams to deliver production solutions, influence standards, communicate technical strategy, and mentor senior engineers.

Develop and maintain NetSuite customizations, configurations, financial integrations, reports, and data migrations across multiple subsidiaries. Support ERP implementations, testing, troubleshooting, user access, documentation, IPO readiness, and acquisition integrations. The role collaborates with Finance, Technology, implementation partners, and nontechnical stakeholders while supporting systems including NetSuite, Anaplan, FloQast, BigQuery, Airflow, and related financial platforms.

Leads strategic applied data science and machine learning initiatives across marketplace efficiency, customer experience, forecasting, pricing, fulfillment, and operations. Develops causal inference and experimentation frameworks, partners with engineering on production ML architecture, mentors data scientists, and guides technical strategy. Requires advanced expertise in statistical modeling, experimentation, causal inference, Python, SQL, and productionizing data science systems.

Manage a portfolio of enterprise restaurant accounts, serving as a trusted partner, resolving operational issues, reviewing performance metrics, and recommending marketing tools and promotions. Collaborate with internal teams, maintain accurate Salesforce records, support merchant retention and growth, and communicate effectively across phone, email, and video channels.

Manage an assigned portfolio of SMB restaurant accounts, focusing on retention, engagement, issue resolution, and reactivation of paused accounts. Support contract and ownership updates, resolve payment and tax inquiries, provide marketing and product guidance, and upsell promotions. Maintain account accuracy, meet service-level agreements, handle partner inquiries, and deliver a positive merchant experience through phone and written communication.

Develop and execute go-to-market strategy for advertising products, including positioning, packaging, commercialization, audience targeting, and product launches. Create merchant-facing ROI narratives, sales enablement materials, and advertising packages. Conduct market and competitive analysis, analyze campaign performance, and provide insights to Product, Engineering, Sales, and Analytics. Partner with cross-functional teams to drive ad product adoption, merchant investment, and recurring advertising revenue.

Lead FP&A forecasting, reporting models, financial analysis, and strategic modeling. Partner with Finance, Growth Marketing, Sales, and other stakeholders to analyze performance, identify trends and variances, improve financial systems and reporting processes, and present actionable recommendations to senior leadership. The role also manages stakeholder relationships and drives process automation and continuous improvement.

As a Senior Staff Data Scientist, you will lead data science initiatives, mentor teams, develop frameworks for experimentation, and collaborate across departments to drive decision-making through data insights.