Leads enterprise process architecture, value-stream optimization, operational re-engineering, and cross-functional workflow improvement. Designs target operating models, maps current and future processes, identifies bottlenecks, defines business and system requirements, and partners with Operations, Field Services, Go-To-Market, Product, Technology, and executive leaders. Establishes process standards and governance, supports platform migrations and global expansion, and develops continuous-improvement capabilities across matrixed teams.

Leads people analytics and total rewards insights across engagement, recruiting, workforce planning, compensation, equity, and organizational health. Integrates data from HR and recruiting systems, builds trusted reporting, conducts compensation benchmarking and cap table forecasting, and provides recommendations to People, Recruiting, L&D, Finance, and business leaders. The role also supports HR technology platforms and identifies workforce risks and opportunities.

Lead end-to-end accounting for multi-entity US and Australian operations: consolidations, monthly/quarterly/annual close, audit readiness, tax and compliance, controls, and systems. Own external audit, bank covenants, investor reporting, and accounting technology roadmap (NetSuite, automation, AI). Manage and develop a 4-8 person team and partner with cross-functional leaders and the CFO.