Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and scale the customer support organization, define strategy and KPIs, oversee multi-channel support operations, partner cross-functionally to drive product and process improvements, optimize tools and automation, manage budgets and escalations, and develop training to ensure high customer satisfaction and operational efficiency.

Design, build, and deploy cloud-native, API-first mortgage servicing components using Java/Node.js and React. Collaborate with global teams to implement distributed, event-driven systems (Kafka), ensure performance, observability, CI/CD, and adherence to API standards and testing practices.

Qualify inbound marketing leads and proactively prospect nonprofits via phone, email, and social to build pipeline. Schedule discovery calls, re-engage past prospects, record activity in Salesforce Lightning, and collaborate with sales and marketing to improve lead quality and advance within the sales organization.

Design, implement, and operate scalable AWS cloud infrastructure and platform systems. Manage infrastructure as code (Terraform, CloudFormation), Kubernetes clusters, container build pipelines, CI/CD (GitHub Actions), and observability (Datadog). Improve deployment workflows, troubleshoot production issues, and partner with engineering teams to deliver reliable, automated platform capabilities.

Lead Updater's corporate development strategy by sourcing, evaluating, and executing acquisitions and strategic partnerships. Build target pipelines, lead deal execution and diligence, develop valuation models, and drive M&A integration. Advise executive team on market dynamics, identify build-versus-buy opportunities, and maintain relationships with PE, VC, and investment banks to enhance deal flow and strategic growth.

Lead NetSuite design and delivery for 3PL/carrier onboarding and reverse logistics, improve NetSuite master data quality, integrate a supply chain visibility platform, and act as the NetSuite SME translating supply chain requirements into scalable system and API-based integration designs.

Lead creative strategy across multiple high-volume performance marketing accounts, translate ad and campaign metrics into insight-driven briefs, build and run testing frameworks, apply channel-specific tactics (paid social, OOH/DOOH, programmatic), present recommendations to clients, partner with creative teams, and champion AI workflows to iterate creative performance.

Lead full-cycle, consultative sales for utility-focused data science solutions: nurture leads, manage complex opportunities, collaborate with SMEs and business units, drive executive-level conversations, and close deals to modernize grid reliability and customer engagement.

Manage paid acquisition for clients including paid search and social strategy, campaign execution, testing, optimization, reporting, and client relationship management. Use platform integrations (AppsFlyer), run app campaigns, manage budgets, and develop creative and data-driven advertising strategies.

Lead full-cycle recruiting for technical and business roles at a B2B SaaS company. Use AI tools to source, screen, and evaluate candidates, manage ATS data and compliance in Rippling, advise hiring managers, run structured interviews and debriefs, manage external agency relationships, and improve recruiting workflows and metrics.