Top Tech Jobs & Startup Jobs in Chicago, IL

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.

Build scalable Python backend services and distributed geospatial data pipelines for sonar and bathymetric datasets. Architect AWS cloud infrastructure, APIs, storage, and edge-processing systems for AUVs. Integrate AI/ML models for target detection and data classification, optimize cloud-native geospatial formats, and contribute to containerization, infrastructure-as-code, and CI/CD. The role bridges real-time onboard processing with post-mission cloud analysis.

Create, produce, and star in daily short-form video content for TikTok and Instagram Reels. Develop trend-driven concepts, manage a content calendar, analyze performance metrics, engage with followers, and collaborate with the marketing team to grow organic reach and brand presence.

Review and QA month-end close packages for a portfolio of ecommerce and CPG clients, ensure GAAP-compliant accounting, reconcile ecommerce payouts and inventory across channels/3PLs, maintain QBO environments and integrations, sign off financial packages, provide feedback to bookkeepers, and support budgeting and financial modeling for clients.

Design intuitive mobile and web interfaces: conduct product discovery and user research, create wireframes, flows, high-fidelity prototypes in Figma, run usability testing, collaborate with PMs and developers, and ensure design consistency and implementation.

Leads the agency’s business affairs function, negotiating client MSAs and SOWs, influencer and talent agreements, vendor and technology contracts, NDAs, licensing, and IP matters. Builds contract playbooks, templates, compliance systems, and contract libraries; advises leadership on risk; manages external counsel; partners with teams on privacy, AI, FTC, and platform requirements; and manages and develops a Business Affairs Manager.

Lead growth marketing across a studio and portfolio ventures: source contacts, run outbound sequences, build SEO-optimized content architectures, automate workflows, manage social presence, use AI for drafting, and optimize campaigns with data-driven experiments to drive customer acquisition and brand visibility.

Execute B2B demand-generation campaigns: build and optimize paid search and paid social, create LinkedIn audiences, perform keyword research, report pipeline metrics, prepare QBR decks, and collaborate on quarterly client plans.

Lead 15–20 pre-booked digital marketing strategy sessions weekly and close high-value clients. Responsibilities include consultative discovery, pitching Meta Ads, PPC, SEO, and Local Service Ads, handling objections, achieving revenue quotas, maintaining accurate ClickUp and GoHighLevel CRM records, and reporting on pipeline, conversions, and revenue. This is a fully remote, full-cycle sales role aligned with U.S. Eastern Time hours.