Top Tech Jobs & Startup Jobs in Chicago, IL

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

The Bilingual Customer Support Specialist will manage customer inquiries, troubleshoot issues, and ensure timely delivery of solutions while maintaining high communication standards. Fluency in French is required.

Manage a book of mid-market customers to drive onboarding, adoption, retention, and renewals. Triage inbound requests, lead cross-functional resolutions, monitor health metrics, identify expansion and churn risks, and mentor other CSMs. Maintain accurate data and advocate customer needs to Product and Operations.

The Business Administrator 2 manages business operations, optimizes processes, develops KPIs, analyzes data, leads projects, and manages vendor relationships, contributing to strategic planning initiatives.

The Recruiter will manage full-cycle recruiting for various roles, collaborating with hiring managers and HR to ensure effective and compliant hiring processes.

The Backend Software Development Engineer III will design and implement backend solutions, focus on scalable APIs, data ingestion, and support cross-functional collaboration while ensuring code quality through testing and reviews.

Build and operate full-stack, production-ready systems: design and ship AI-native mortgage automation, integrate third-party lending APIs, and architect scalable AWS infrastructure and job processing. Mentor engineers and ensure security, observability, and high reliability.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.

The Partner Development Manager will manage strategic partnerships in the federal sector, develop go-to-market strategies, and support government procurement processes while ensuring strong relationships with resellers and system integrators.

The Frontend Developer will design, build, and enhance user interfaces, collaborate with project teams, maintain responsive designs, debug issues, and ensure high performance.