Top Tech Jobs & Startup Jobs in Chicago, IL

Provide responsive customer support to property managers and residents through email, phone, and Salesforce Service Cloud. Resolve issues, maintain accurate account information, support technical product questions, meet customer satisfaction and quality metrics, and identify upsell opportunities. The role requires effective communication, proactive problem-solving, collaboration, organization, and availability for a Monday–Friday, 9 a.m.–6 p.m. EST schedule in a remote-first environment.

Leads spectrum engineering for LEO satellite communications systems, integrating ITU regulations, frequency coordination, interference constraints, and RF performance into system architecture and mission-planning software. Conducts compatibility, sharing, propagation, link, antenna, and interference analyses; supports regulatory submissions; develops and validates technical models and tools; identifies risks and optimization opportunities; and provides technical leadership across systems, RF, antenna, mission design, and software teams.

Leads Procurify’s product marketing strategy, including company positioning, messaging, segmentation, AI and agentic narratives, analyst relations, launches, customer communications, enablement, and performance measurement. Manages and coaches two Product Marketing Managers while influencing product, pricing, packaging, roadmap, and go-to-market decisions. Builds AI-enabled workflows and maintains executive, customer, analyst, Sales, Product, and Customer Success alignment.

Manage the end-to-end software release lifecycle, including planning, coordination, deployments, hotfixes, rollback plans, change control, documentation, and stakeholder communications. Coordinate incident response and track process metrics. Administer Jira workflows, issue types, permissions, projects, boards, user access, and automation rules across departments.

Configure and architect SAP MM, SCM, Logistics Execution, Source to Pay, and S/4HANA solutions. The role integrates SAP with warehouse, supply chain, and non-SAP systems using IDocs, EDI, APIs, and file transfers. Responsibilities include gathering requirements, creating functional specifications, supporting implementations, testing, deployment, training, project estimation, and system demonstrations. The analyst collaborates with SAP SD, FI, EWM, TMS, business, and technology teams.

Leads Sales and Revenue Operations across sales, customer success, partnerships, and channel teams. Develops GTM strategy, forecasting, pipeline management, sales compensation, process improvements, technology roadmaps, and commercial planning. Builds high-performing operations teams, drives cross-functional alignment, supports AI transformation, and improves revenue productivity through data, systems, and operational excellence.

Executes RightMove’s marketing across content, email and lifecycle campaigns, reporting, events, partner enablement, and internal marketing. Responsibilities include writing and editing content, building HubSpot campaigns, managing segmentation and workflows, coordinating clinicians and vendors, tracking projects, producing branded assets, supporting events, and analyzing campaign performance. The role requires strong organization, writing, project management, marketing technology, and cross-functional collaboration skills.

Manage hourly L1 and L2 support agents, including performance, development, retention, scheduling, and staffing. Own daily queue health, support tooling, SLA performance, shift coverage, operational reporting, and Level 3 escalations. Use support economics and operational data to improve customer experience, reduce churn, and coordinate issues with product, fulfillment, and risk teams.

Manages strategic label-industry customer accounts, driving renewals, retention, upsell, cross-sell, and new revenue. Leads consultative enterprise software sales cycles from discovery through contract execution, recommends ERP solutions, coordinates demonstrations and internal teams, maintains CRM pipeline and forecasts, and represents the company at customer meetings and industry events. Requires approximately 30%–35% travel.

Own and grow international Amazon marketplaces by developing sales and profitability strategies, optimizing product listings and customer experience, managing agency partners, coordinating inventory and launches, analyzing marketplace performance, supporting promotions and advertising, and ensuring compliance across global regions.