Top Tech Jobs & Startup Jobs in Chicago, IL

Provide empathetic, high-volume phone and ticket support for trucker customers during evening/overnight ET shifts. Troubleshoot issues in real time using Zendesk, Slack, and internal systems, maintain organization under pressure, and drive excellent customer outcomes.

Build and maintain relationships with local governments, public agencies, utilities, community groups, and residents to support fiber network expansion. Resolve permitting, right-of-way, pole attachment, construction, and community issues across jurisdictions. Interpret municipal codes, agreements, and construction standards; advise internal teams; coordinate stakeholders; track complaints and project support performance; and represent Ziply Fiber at public meetings. The role requires strong communication, negotiation, project coordination, and local travel during construction periods.

Leads spectrum engineering for LEO satellite communications systems, integrating ITU regulations, frequency coordination, interference constraints, and RF performance into system architecture and mission-planning software. Conducts compatibility, sharing, propagation, link, antenna, and interference analyses; supports regulatory submissions; develops and validates technical models and tools; identifies risks and optimization opportunities; and provides technical leadership across systems, RF, antenna, mission design, and software teams.

Leads Procurify’s product marketing strategy, including company positioning, messaging, segmentation, AI and agentic narratives, analyst relations, launches, customer communications, enablement, and performance measurement. Manages and coaches two Product Marketing Managers while influencing product, pricing, packaging, roadmap, and go-to-market decisions. Builds AI-enabled workflows and maintains executive, customer, analyst, Sales, Product, and Customer Success alignment.

Lead a small analytics team (staff data scientist + two analysts) to deliver curriculum, product, and program insights. Split time between people management (60-70%) and hands-on analysis (30-40%), advance experimentation and measurement, build AI/LLM-driven agentic workflows, manage sprints and cross-functional stakeholder relationships, and drive analytics that inform curriculum, product, and intervention strategies.

Manage the end-to-end software release lifecycle, including planning, coordination, deployments, hotfixes, rollback plans, change control, documentation, and stakeholder communications. Coordinate incident response and track process metrics. Administer Jira workflows, issue types, permissions, projects, boards, user access, and automation rules across departments.

Configure and architect SAP MM, SCM, Logistics Execution, Source to Pay, and S/4HANA solutions. The role integrates SAP with warehouse, supply chain, and non-SAP systems using IDocs, EDI, APIs, and file transfers. Responsibilities include gathering requirements, creating functional specifications, supporting implementations, testing, deployment, training, project estimation, and system demonstrations. The analyst collaborates with SAP SD, FI, EWM, TMS, business, and technology teams.

Own the AWS infrastructure, deployment path, access model, and observability for a new data platform handling protected health information. Build declarative infrastructure with Terraform or CDK, implement GitOps and CI/CD, administer Kubernetes workloads, design least-privilege access, manage networking and databases, and automate operational processes including autoscaling and self-healing.

Executes RightMove’s marketing across content, email and lifecycle campaigns, reporting, events, partner enablement, and internal marketing. Responsibilities include writing and editing content, building HubSpot campaigns, managing segmentation and workflows, coordinating clinicians and vendors, tracking projects, producing branded assets, supporting events, and analyzing campaign performance. The role requires strong organization, writing, project management, marketing technology, and cross-functional collaboration skills.

Manage hourly L1 and L2 support agents, including performance, development, retention, scheduling, and staffing. Own daily queue health, support tooling, SLA performance, shift coverage, operational reporting, and Level 3 escalations. Use support economics and operational data to improve customer experience, reduce churn, and coordinate issues with product, fulfillment, and risk teams.