Top Tech Jobs & Startup Jobs in Chicago, IL

Leads and develops a team of 5–10 Client Success Managers while managing strategic customer accounts. Owns retention, renewals, churn prevention, expansion, forecasting, customer health, and executive escalations. Partners with Sales, Deployment, Support, Operations, Engineering, Product, and executive leadership to improve customer outcomes and scale client success processes. Drives territory strategy, team performance, onboarding, coaching, reporting, and cybersecurity customer engagement.

Advise NewAmsterdam Pharma on commercial launch readiness, market access, trade and distribution, patient support programs, healthcare compliance, and strategic partnerships. Draft and negotiate commercialization agreements, review promotional materials, develop legal processes and playbooks, and partner with Commercial, Medical Affairs, Finance, Compliance, and Market Access teams to provide practical, compliant business guidance.

Build and maintain finance data pipelines, warehouse models, dashboards, and automations for unit economics, technology budgeting, burn, runway, margins, deal desk, and sales compensation. Develop internal tools and LLM-based agents that help non-engineers access trusted financial data. Partner with finance, sales, and engineering leadership to reconcile discrepancies and improve revenue, cost, billing, payroll, cloud-spend, and accounting workflows.

Manages Credit Department projects from initiation through implementation, coordinating timelines, deliverables, risks, dependencies, stakeholders, and communications. Develops project plans, status reports, dashboards, process documentation, and decision logs; facilitates meetings and follow-up. Supports requirements coordination, testing, training readiness, change management, technology implementations, process improvements, and post-launch activities while aligning cross-functional teams and Credit leadership.

Leads the enterprise vendor lifecycle from strategic sourcing and procurement through contracting, governance, performance management, renewals, and termination. Develops procurement strategies, negotiates complex agreements, manages supplier performance and risk, supports regulatory compliance and audits, and uses AI, automation, and analytics to improve procurement outcomes. The role also leads procurement and vendor management teams and partners with business, technology, legal, compliance, and finance stakeholders.

Leads strategic provider and health system partnership development for selective market expansion. Responsibilities include identifying and cultivating executive relationships, analyzing market and financial opportunities, developing value propositions and business cases, structuring value-based care and joint-venture arrangements, managing partnership pipelines, and coordinating cross-functional teams through diligence, contracting, and execution. The role requires extensive healthcare business development experience, executive presence, managed care expertise, and travel up to 50%.

Manage customer software renewals from contract negotiation through completion. Responsibilities include handling renewal quotes and orders, processing license audits, maintaining Salesforce and Salesforce CPQ data, forecasting, responding to customer requests, identifying expansion opportunities, recommending subscription alternatives, and collaborating with Sales, Legal, Deal Desk, Finance, and Customer Success.

Own Salesforce Marketing Cloud technical development, including data extensions, SQL segmentation, journeys, automations, APIs, integrations, personalization, QA, governance, compliance, reporting, and data quality. Maintain Marketing Cloud Connect and Knak integrations, protect healthcare-related data, manage consent workflows, and ensure accurate data flows across Salesforce and reporting platforms. Partner closely with Lifecycle Marketing and Marketing Analytics teams across multiple brands and business units.

Develops and executes satellite integration, verification, and validation activities across Flatsat, HWIL, SWIL, and simulator environments. Responsibilities include requirements traceability, test planning, automated TCL scripting for TERMA CCS5, formal test conduction, troubleshooting, data analysis, and test reporting. Supports satellite architecture, CONOPS, interface documentation, and requirements development while coordinating multidisciplinary engineering activities.

Manage assigned business customer accounts throughout onboarding, installation, post-sale support, account reviews, retention, and service upgrades. Coordinate internal teams, order management, customer activations, billing inquiries, project updates, and service-level accountability. Build long-term relationships, identify upsell and referral opportunities, support complex customer situations, and improve satisfaction and revenue retention. The role requires strong organization, communication, CRM proficiency, and telecommunications or cable industry experience.