Top Tech Jobs & Startup Jobs in Chicago, IL

Own post-go-live customer relationships for the Billing product, driving adoption, engagement, and renewals. Assess customer configurations and workflows, monitor health metrics, conduct strategic reviews, surface insights from customer data, identify upsell opportunities, advocate product needs internally, and represent the company at customer sites (travel up to 25%).

Lead analysis, design, and implementation of business processes to improve ERP-driven operations. Identify inefficiencies, model current/future processes, collaborate with IT/HR/Finance/Operations, test ERP changes, deliver training, maintain SOX reporting, resolve help desk tickets, and drive continuous process improvement.

Manage content strategy and production across social platforms for multiple clients: create and edit graphics and short-form video, write captions and scripts, schedule content, engage communities, analyze performance, and maintain brand assets and calendars. Communicate with clients and manage timelines to ensure high-quality deliverables.

Create storyboards and animatics for animation and game projects by translating scripts into clear visual sequences with pacing and camera direction. Collaborate with directors, animators, and designers, iterate on feedback, and maintain narrative flow and stylistic consistency.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Build and maintain strategic, trust-based partnerships with Southern Baptist churches to increase prayer, generosity, and missionary sending. Create customized engagement plans, connect churches to missionaries and initiatives, manage CRM and communications, track outcomes, travel frequently for relationship-building, and collaborate with internal teams to mobilize resources for global missions.

Support Customer Success and Business Development by managing partner relationships, driving adoption and growth, coordinating projects, delivering trainings and demos, monitoring KPIs, resolving escalations, and maintaining documentation in Salesforce to ensure partner satisfaction and operational excellence.

Lead strategy for paid social creative across Meta, YouTube, TikTok and emerging platforms. Develop and test ad concepts, hooks, VSLs, and offers; collaborate with media buyers, copywriters, editors, and brand to iterate quickly; build high-volume production systems; and leverage UGC/testimonials to improve CTR, conversion, and ROAS through data-driven creative testing.

Lead post-sales operations across Account Management, Implementation, and Customer Success by designing scalable processes and playbooks, owning renewals and expansion forecasting, administering Planhat and maintaining Salesforce data quality, building dashboards and health scoring, driving churn/expansion analysis, and managing projects and cross-functional stakeholder alignment to improve retention, time-to-value, and revenue growth.

Designs and delivers AppGate ZTNA solutions by leading technical engagements, POCs, demos, and deployments. Collaborates with sales, engineering, product, and post-sale teams to architect integrations, automate workflows, and validate security functionality. Provides technical escalation, customer training, and feedback to prioritize product enhancements while ensuring secure, repeatable, auditable automation and integration into cloud and CI/CD environments.