Top Tech Jobs & Startup Jobs in Chicago, IL

Provide technical support via chat and email, troubleshoot and triage issues, escalate complex cases, become a product expert, analyze support trends, and collaborate with cross-functional teams to maintain high customer satisfaction.

Hunt and close new enterprise accounts for IT Asset Disposition and lifecycle services by building executive relationships, managing complex sales cycles, delivering executive presentations, responding to RFPs, and collaborating cross-functionally to exceed revenue targets.

Lead a team of ML engineers to design, build, and productionize LLM/GenAI and agentic systems (retrieval, tool use, orchestration). Collaborate cross-functionally with MLOps, product, and data science, review code, mentor engineers, run technical evaluations and proofs-of-concept, and ensure reliable, safe ML deployments for a large SaaS product.

Lead and manage end-to-end video production for marketing: budgeting, scheduling, crew and vendor management, logistics, post-production oversight, and financial reconciliation while supporting creative problem-solving and standardized production processes. Frequent collaboration with internal creative teams and external freelancers, with up to 40% travel.

Engage with consumers, creators, and ambassadors across social platforms by responding to messages and comments, amplifying UGC, supporting creators, reporting community trends, assisting content execution, and contributing creative ideas to grow community and brand affinity.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Client-facing support role partnering with territory sales to build district relationships, identify opportunities, run product demos, support pilots and implementations, and participate in customer events to drive adoption of digital and print instructional products.

Lead and develop a bookkeeping team while managing a portfolio of client engagements. Oversee month-end and year-end close, financial reporting, reconciliations, process improvements, workflow systems, and client relationships. Drive team performance, utilization, profitability, and operational efficiencies while supporting hiring, onboarding, and strategic growth initiatives.

Lead and manage the Insights team across research design, project execution, analysis oversight, and QA. Serve as primary project lead, translate findings into actionable deliverables, oversee survey programming and data quality, coach team members, improve processes, and support client presentations and operational planning.

Manage an assigned US territory of long-tail accounts to drive customer expansion and revenue growth. Use digital marketing and distributor channels to scale engagement, qualify opportunities, engage engineering and sourcing teams, advance deals toward design-in and wins, maintain pipeline and forecasts, and coordinate with distribution partners for demand generation and opportunity tracking.