Top Tech Jobs & Startup Jobs in Chicago, IL

Develop product positioning, messaging, go-to-market content, sales enablement, product launches, and integrated campaigns for K-12 education products. Partner with leadership, Product, Sales, and Customer Success to bring capabilities to market. Create compelling long-form and campaign content, manage nurture programs and segmentation, measure campaign performance, and use customer insights to guide marketing decisions.

Own the end-to-end customer journey for AgentPro, including onboarding, product enablement, feature adoption, retention, renewals, expansion, and escalation management. Coordinate with grant delivery specialists to meet deadlines and quality standards, monitor usage and customer health metrics, collect NPS feedback, resolve operational issues, and guide clients toward self-service AI capabilities.

Design, develop, and maintain Customer Data Platform solutions and data pipelines to create unified customer profiles, manage identity resolution, enable audience segmentation and activation, ensure data quality and governance, and support integrations with marketing, CRM, and cloud data systems.

Supports product messaging, content production, sales enablement, and go-to-market execution for HVAC, plumbing, and electrical product launches. Translates technical information into contractor-focused messaging, produces AI-assisted marketing content, maintains launch assets, tracks performance metrics, and coordinates cross-functional deliverables. The role is execution-focused and develops greater strategic ownership over time under manager guidance.

Manage adoption, retention, and solution optimization for legal-industry clients using Intapp products. Monitor usage and health data, execute structured success plays, advise clients on configuration and best practices, and provide post-deployment consulting. Build expertise across Intapp’s product suite, synthesize client feedback into recommendations, identify expansion opportunities, and act as a trusted advisor and internal customer advocate.

Leads Rocket Software’s global growth marketing organization, setting strategy and accountability for pipeline, bookings, expansion, and revenue. Oversees ABM, analytics, performance, insights, and MarTech through senior functional leaders; partners with Sales, Product, Customer Success, and Revenue Operations on enterprise go-to-market initiatives. Drives AI adoption, agent-enabled marketing workflows, buyer intelligence, personalization, performance measurement, and investment decisions while advising executives and developing a globally distributed organization.

Monitor customer network infrastructure, respond to alarms, manage trouble tickets, perform initial connectivity troubleshooting, and escalate complex incidents. Communicate with customers and internal teams, maintain knowledge-base documentation, improve SOPs, mentor junior analysts, and participate in an on-call rotation. The role requires networking fundamentals, technical support experience, familiarity with monitoring and ticketing systems, strong communication, and careful adherence to procedures.

Manage a portfolio of SMB and/or mid-market SaaS customers through onboarding, adoption, and growth. Drive platform education, monitor health metrics, identify upsell opportunities, and collaborate cross-functionally to surface customer feedback and improve processes.

Leads recruiting program portfolios spanning internal mobility, talent branding, process improvement, contingent workforce management, and ATS change adoption. Owns planning, governance, stakeholder alignment, communications, training, measurement, and continuous improvement. Partners cross-functionally with Talent Acquisition, HR, IT, Finance, Legal, Marketing, vendors, and business leaders to improve recruiting efficiency, candidate experience, and program outcomes while influencing without direct authority.

Leads company-wide FP&A, including budgeting, forecasting, long-range planning, financial modeling, consolidated reporting, KPI dashboards, variance analysis, and SaaS metric analysis. Partners with executives and cross-functional leaders on pricing, revenue growth, performance targets, and strategic decisions. Builds scalable processes, improves forecasting accuracy, develops executive and investor communications, and leads a high-performing FP&A team.