Top Tech Jobs & Startup Jobs in Chicago, IL

Own end-to-end onboarding and activation for new B2B SaaS customers, driving time-to-first-purchase and GMV within 60–90 days by project-managing implementations, removing friction, collaborating cross-functionally, building scalable playbooks, and measuring activation metrics.

Lead the creation and operation of a Customer Success function to drive onboarding, adoption, retention, and expansion. Build playbooks, instrument CS metrics (TTV, NRR, health score, churn), manage tiered engagement models, present business reviews to executives, maintain knowledge resources, and coordinate with Product, Support, and Sales to reduce churn and grow customer revenue.

As a Staff AI Engineer, you will design and implement AI-powered automation for internal departments, manage the full project lifecycle, and enhance various processes across CargoSprint, focusing on business impact and collaboration.

Provide guidance and counsel to leadership on complex labor and employee relations matters including CBA interpretation, investigations, grievance administration, conflict resolution, performance and termination management. Partner with union leadership, internal/external counsel, and stakeholders to reduce risk, conduct root-cause analysis, deliver training, and support mediations, arbitrations, and legal proceedings.

Mainstay seeks to connect with potential candidates for future roles across various fields including engineering, analytics, product, sales, and operations.

Responsible for managing customer accounts, building relationships, providing technical support, and collaborating with internal teams to meet customer needs.

Manage end-to-end sales operations, order management, and customer support while ensuring compliance with company policies and procedures.

Drive new business and account expansion within Public Housing Authorities. Build trusted client relationships, lead consultative sales, deliver demos and RFP responses, support implementations and adoption, collaborate cross-functionally, maintain CRM pipeline, and represent Emphasys at events (≈20% travel).

Lead and scale a marketing-led pipeline by building a top-of-funnel engine across digital, ABM, and field channels. Set strategy, KPIs, and reporting; align with Sales, BDRs, RevOps, and Product/Brand; manage and coach a three-person demand team; execute and optimize programs that drive measurable, marketing-sourced revenue growth.

Embed with internal teams to map workflows, design and ship production agentic AI systems that automate CX, finance, ops, and developer productivity. Build LLM integrations, observability, APIs, reusable automation modules, and data products to replace manual operational work.

Embed with internal teams to identify high-leverage manual workflows and build production-grade agentic AI systems, integrations, and automation (LLM-powered interfaces, observability, APIs, dashboards) that reduce manual effort across CX, finance, ops, and logistics.

The Senior Product Marketing Manager leads data & AI go-to-market strategies at Retool, focusing on ICP definition, messaging, market intelligence, and cross-functional collaboration.