Top Tech Jobs & Startup Jobs in Chicago, IL

Manages post-sale customer success for cloud customers and law firms using a pooled model. Responsibilities include driving adoption, responding to customer inquiries, creating self-service resources, maintaining documentation, coordinating escalations, analyzing customer data, improving scalable workflows, and building customer advocacy. Requires strong communication, organization, resourcefulness, and experience in a high-volume SaaS support or customer success environment.

Leads technical planning for UL laboratory capabilities supporting large-scale data center testing. Evaluates power, cooling, facility, equipment, safety, and operational requirements; identifies infrastructure investments and limitations; translates data center needs into laboratory requirements; and collaborates with engineering, operations, business, and technical leadership. Provides technical guidance and training while monitoring evolving data center architectures and testing demands.

Handle auto insurance claims from start to finish, guiding insured customers and claimants after accidents. Responsibilities include phone-based customer engagement, claim processing, problem solving, documentation, coordinating with stakeholders, and managing multiple systems in a high-volume environment. Paid training and licensing are provided, with limited in-office attendance and additional initial training requirements.

Leads software engineering teams delivering scalable products and services. Sets technical direction across multiple services, oversees architecture and system design, develops engineering talent, and drives reliability, security, observability, incident response, and continuous improvement. Partners with product, design, data, and technical teams to deliver measurable outcomes. The role also involves safely integrating AI/ML solutions and improving engineering productivity through AI-driven tools and workflows.

Lead advisory engagements for manufacturing clients by reviewing financial reporting, analyzing KPIs, providing technical accounting guidance, recommending process improvements, developing budgets/forecasts, and mentoring staff while collaborating with offshore teams to improve service delivery.

Develops new retail merchant partners across a defined Midwest territory for private-label credit card programs. Leads moderately complex business lending initiatives, analyzes business challenges, manages projects and teams, resolves issues, and mentors colleagues. Requires business lending and business-to-business sales experience, prospecting, negotiation, new business development, outside sales, and financial services knowledge. The role is fully remote from the Chicago area, requires a home office and reliable transportation, and involves travel up to 50%.

Manages and grows a portfolio of local advertising clients by prospecting, building relationships, developing consultative cross-platform media strategies, and achieving revenue targets. Designs and presents campaigns across linear TV, streaming, and digital channels; tracks forecasts, pipelines, and campaign performance; uses attribution insights to optimize results; resolves client challenges; and collaborates with internal teams to execute campaigns successfully.

Owns the strategy, roadmap, backlog, and delivery of Caterpillar’s Unified Catalog and PIM capabilities. Responsibilities include product data modeling, taxonomy, governance, integrations, data quality, onboarding, and supporting search, filtering, localization, and digital product experiences. The role partners with engineering, CMS, analytics, marketing, dealers, and business stakeholders to improve catalog scalability, completeness, accuracy, and time-to-market.

Lead a portfolio of enterprise customers as their primary technical advisor, managing onboarding, software implementations, adoption, optimization, renewals, and expansion. Plan and execute complex projects, monitor customer health and platform usage, identify risks and growth opportunities, and guide stakeholders toward measurable business outcomes. Collaborate with project managers, consultants, engineering, account executives, and product teams while maintaining rigorous documentation, quality, and account management practices. Travel up to 25% and work in a hybrid office model.

Design, build, deploy, test, and support scalable software applications for Grainger’s Digital Identity team. Manage Auth0 configurations and integrations, support SSO connections, implement CI/CD practices, and apply authentication, authorization, and security best practices. Collaborate with engineers, architects, analysts, stakeholders, and product managers; analyze complex requirements; and mentor junior engineers.