Top Tech Jobs & Startup Jobs in Chicago, IL

Provide first-line customer support through phone, text, and email. Become an expert in Clair’s signup, earned wage advance, and repayment products; resolve financial questions; and deliver an exceptional user experience. Collaborate with product, technology, and partner teams to investigate issues and improve support. The role requires strong communication, numerical aptitude, Zendesk experience, and enthusiasm for fintech and supporting hourly workers.

Manage logistics customer accounts, coordinate freight operations, schedule vendors and suppliers, maintain operational data, and ensure cost-effective, timely delivery. Build customer relationships, drive retention, identify growth opportunities, develop new business, negotiate rates, procure specialized equipment, support sales meetings, and review rate matrices. The role requires transportation and logistics account management experience, strong sales and negotiation skills, and the ability to close deals and work independently.

Leads the AWS practice across architecture, staffing, delivery, DevSecOps, compliance automation, AI engineering, team development, AWS partnerships, and proposal solutioning. Establishes Terraform, CI/CD, GitOps, security, monitoring, and continuous authorization standards for federal environments. Provides technical authority on AWS architecture, mentors cloud engineering teams, supports AWS partner programs, and contributes to federal capture and proposal activities.

Owns product strategy, roadmap, prioritization, pricing, and packaging for an assigned SaaS product line. Conducts market, competitive, and customer research; builds investment cases; defines outcomes and success metrics; and communicates direction to executives and cross-functional teams. Partners with Product Owners, Design, Engineering, Sales, Customer Success, and Marketing to guide execution and go-to-market alignment. The role also evaluates AI opportunities and engages directly with customers and prospects.

Architect, build, and own Mozilla’s Salesforce platform supporting enterprise sales and revenue operations. Responsibilities include designing data, security, sharing, and business-process models; developing with Salesforce Flow, Apex, SOQL, and Lightning Web Components; integrating Salesforce with NetSuite, BigQuery, and other systems; establishing CI/CD, testing, governance, and release practices; and creating secure MCP and AI-agent integrations. The role partners across Sales, Finance, Legal, Security, and IT while leading platform reliability, support, and long-term technical strategy.

Architect, build, and own Mozilla’s Salesforce platform for enterprise sales and revenue operations. Responsibilities include designing data, security, integrations, lead-to-cash workflows, release management, and operational practices; developing Apex, SOQL, Lightning Web Components, and declarative Salesforce capabilities; integrating NetSuite and BigQuery; and creating secure MCP and AI-assisted workflows. The role provides technical direction, partners across business and technology teams, and leads platform reliability, governance, support, and continuous improvement.

Manage and grow the gaming community across social channels by creating engaging content, moderating discussions, partnering with community leaders, executing social strategies, and fostering a positive player environment. Collaborate with Marketing, PR, and Product teams to support player retention, channel growth, and the studio’s public voice.

Leads Professional Development scheduling operations, supervising scheduling staff and coordinating authors, associates, sales, contracting, finance, and operations teams. Oversees workshop submissions, complex scheduling requests, master schedules, deadline adherence, contract alignment, and issue resolution. Monitors scheduling KPIs, reports on performance, and improves workflows to increase efficiency, accuracy, responsiveness, and timely customer delivery.

Designs, optimizes, and scales business systems and operational processes across Salesforce, HubSpot, and related technologies. Translates stakeholder needs into requirements, process maps, solution designs, data models, integrations, and acceptance criteria. Leads cross-functional systems initiatives, supports release validation and change management, improves data quality and reporting, and establishes governance and documentation standards. Partners with Revenue Operations, Sales, Customer Success, Marketing, Finance, Product, Engineering, QA, and platform administrators.

Supports email marketing campaign execution in HubSpot by building and scheduling campaigns, editing templates, checking formatting and links, managing lists and workflows, assisting with testing and reporting, organizing documentation, and helping optimize campaign performance.

Owns complex international technical programs from pre-sale and proof of concept through deployment and ongoing support. Responsibilities include managing scope, schedules, budgets, risks, contracts, deliverables, invoicing, compliance, customer relationships, partners, and cross-functional stakeholders. The role supports international sales opportunities, builds governance and reporting frameworks, resolves blockers, and ensures programs are delivered on time across multiple countries, time zones, and regulatory environments. International travel is required as customer relationships and program milestones demand.

Own end-to-end delivery of multiple U.S. government technical programs, managing contracts, scope, schedules, budgets, risks, milestones, compliance artifacts, and customer relationships. Coordinate cross-functional teams and external partners, support pre-sale government opportunities, and establish governance and reporting processes. The role requires direct federal program delivery experience, strong stakeholder influence, knowledge of government procurement and contracting, and willingness to travel for customer and program needs.