Top Tech Jobs & Startup Jobs in Chicago, IL

Proactively make high-volume outbound calls, emails, texts and social outreach to qualify real estate investor leads, manage pipeline in GoHighLevel CRM, schedule handoffs or demos, document touchpoints, and collaborate with Sales Manager to refine strategy and improve lead quality.

Serve as senior commercial leader for strategic, high-revenue accounts: develop account strategies, build executive relationships, drive revenue growth, negotiate contracts, lead cross-functional alignment, and act as customer advocate to improve service, retention, and long-term growth.

Lead and develop a team of Customer Success Managers for SMB and mid-market accounts to drive retention, adoption, expansion, and advocacy. Define success strategies, playbooks, KPIs, and reporting; own renewals and collaborate with Sales, Product, and Solutions teams to identify expansion opportunities and resolve escalations. Build customer health metrics, feedback loops, and advocacy programs while optimizing team operations, resource allocation, and forecasting.

Sell 9amHealth's virtual specialty care to large employers (5K-25K employees). Own full sales cycle from prospecting to close, build partnerships with consultants, PBMs, and health plans, and develop employer launch strategies while collaborating with SDRs and national partnership teams.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Prepare journal entries, reconciliations, and analyses; support month-end close and GAAP compliance; assist audits; analyze financial statements and GL accounts; identify automation and AI opportunities to streamline accounting processes and produce operational/ad hoc reporting.

Build, operate, and modernize scalable data pipelines and warehouse environments for lottery reporting, analytics, and AI readiness. Improve ingestion, transformations, data models, contracts, observability, lineage, and onboarding patterns. Automate operations, troubleshoot production issues, mentor engineers, and support migration from legacy to cloud architectures while ensuring data quality, reliability, and regulatory continuity.

Staff full‑stack engineer to own cross‑stack architecture and deliver high‑impact features quickly. Work on a React/React Native app and Node.js/TypeScript and Go backends, set technical direction, mentor a small squad, contribute to the open AT Protocol ecosystem, and integrate agentic AI tooling to boost team productivity.

Lead the website growth roadmap and experimentation program to drive pipeline and conversion. Partner with Marketing, Engineering, Design, and Analytics to prioritize and deliver A/B tests, reusable CMS templates, tracking/event taxonomy, and performance improvements. Define requirements, monitor site performance, and ensure measurable outcomes tied to business goals.

The Client Support Manager will transform support operations by developing a support strategy, leading a team, managing SLAs, and enhancing client engagement processes.