Top Tech Jobs & Startup Jobs in Chicago, IL

Executes RightMove’s marketing across content, email and lifecycle campaigns, reporting, events, partner enablement, and internal marketing. Responsibilities include writing and editing content, building HubSpot campaigns, managing segmentation and workflows, coordinating clinicians and vendors, tracking projects, producing branded assets, supporting events, and analyzing campaign performance. The role requires strong organization, writing, project management, marketing technology, and cross-functional collaboration skills.

Provide phone, chat, and email support to students and faculty, resolving technical and non-technical inquiries. Troubleshoot account access, software, hardware, browsers, and university platform issues; document incidents, escalate complex problems, and support internal departments. Representatives must meet productivity, customer satisfaction, and first-contact resolution goals while working Tuesday through Saturday, 3:00 p.m. to midnight ET.

Manage hourly L1 and L2 support agents, including performance, development, retention, scheduling, and staffing. Own daily queue health, support tooling, SLA performance, shift coverage, operational reporting, and Level 3 escalations. Use support economics and operational data to improve customer experience, reduce churn, and coordinate issues with product, fulfillment, and risk teams.

Manages strategic label-industry customer accounts, driving renewals, retention, upsell, cross-sell, and new revenue. Leads consultative enterprise software sales cycles from discovery through contract execution, recommends ERP solutions, coordinates demonstrations and internal teams, maintains CRM pipeline and forecasts, and represents the company at customer meetings and industry events. Requires approximately 30%–35% travel.

Own and grow international Amazon marketplaces by developing sales and profitability strategies, optimizing product listings and customer experience, managing agency partners, coordinating inventory and launches, analyzing marketplace performance, supporting promotions and advertising, and ensuring compliance across global regions.

Leads LaunchDarkly’s Cloud Engineering team, overseeing people management, AWS infrastructure, networking, Kubernetes, Terraform, GitOps, CockroachDB, incident response, reliability, disaster recovery, and compliance infrastructure. Owns operational health and a multi-quarter infrastructure insourcing program while guiding technical priorities, automation, migrations, AI-assisted engineering practices, cross-team collaboration, hiring, and team development.

Build and maintain full-stack software using TypeScript, Go, and Python, including backend, frontend, and architectural development. Collaborate with developers, designers, product managers, and Department of Defense stakeholders to develop AI-powered solutions, take products from concept to launch, conduct code reviews, and support customers through travel when needed.

Leads media innovation and experimentation to improve acquisition economics, lead quality, enrollment, and partner outcomes. Develops new advertising models, evaluates media suppliers, oversees affiliate strategy, monitors marketplace and technology developments, and scales successful tests through playbooks, measurement frameworks, and operating models. Builds organizational capability in AI, automation, media intelligence, and emerging channels while educating stakeholders and discontinuing underperforming initiatives.

Configures and implements digital banking products and third-party integrations for client onboarding and enhancement projects. Troubleshoots technical issues, validates configurations, executes testing, documents implementation activities, and supports post-go-live stabilization. The role coordinates with project managers, vendors, product, engineering, support, and client stakeholders while managing multiple technical priorities. It also contributes to process improvements, knowledge sharing, and implementation best practices.

Manage and optimize accounting processes, controls, and financial reporting. Oversee affiliate payments, audits, UI, deferred revenue, month-end close, tax compliance, registered agents, AP, credit card reconciliation, lender reporting, and lead ad-hoc projects while collaborating with accounting staff and external stakeholders.