Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and scale the Customer Success organization to drive retention, expansion, and customer value. Build processes, KPIs, segmentation, and lifecycle programs; partner with Sales, Product, and Support; recruit and develop leaders; improve forecasting, customer health, and expansion outcomes to support rapid company growth.

Manage engagement and value realization for key and mid-market broker customers. Drive product adoption via account planning and data, deliver training and enablement, coordinate cross-functional resources, resolve customer issues, and maintain regular communication to ensure alignment with DAT solutions.

Lead the technical roadmap and design for Marqeta's core issuing and processing platform. Drive high-impact initiatives to improve performance, reliability, scalability, and cost-efficiency. Write, review, and optimize code across the stack, partner with product, mentor technical leads, and evangelize best practices for resiliency, security, and multi-region systems.

Lead enterprise benefits and wellbeing strategy for the U.S. and Canada, oversee program design, vendor management, budgets, compliance, communications, and large-scale enrollment/campaigns. Build and lead the benefits team, partner with Finance, Legal, and HR, and drive change initiatives to increase engagement and optimize spend.

Support and improve company operations by building and running processes, onboarding team members and clients, troubleshooting tools (Slack, Notion, Airtable), assisting with email automation, contracts, and payments, and proactively identifying efficiencies to increase speed and quality.

Manage email and SMS lifecycle marketing across client accounts: write and traffic briefs, build/QA/deploy campaigns and flows in Klaviyo and other ESPs, troubleshoot rendering and deliverability, analyze KPIs regularly, monitor triggers/segments, own task management and client files, and advise stakeholders on CRM best practices.

Participate in a paid remote interview to describe daily workflows and primary collaboration software, react to early workplace tool concepts, and provide honest feedback; may include brief non-confidential screen-sharing.

Senior full-stack Ruby on Rails engineer responsible for backend systems, API design, integrations, data flows, and shipping end-to-end features. Collaborate with product, design, and cross-functional teams, maintain architecture and testing standards, and help evolve clinical and billing infrastructure.

Lead and grow a multi-team Dedicated Tenant Site Reliability Engineering organization. Drive cross-functional programs, define delivery and operational strategy, improve reliability and automation, oversee infrastructure as code, observability, capacity planning, and incident management, and mentor leaders to deliver scalable, production-grade cloud services.

Lead procurement team to source finished goods, manage inventory reporting, mitigate supply risks, negotiate costs, build supplier relationships, partner cross-functionally, and improve purchasing processes and MRO purchasing for US operations.