Top Tech Jobs & Startup Jobs in Chicago, IL

Provides software customer support through email, chat, and ticketing systems; troubleshoots complex issues, coordinates escalations across project management, engineering, and product teams, and advocates for customer needs. The role also includes product demonstrations, customer training, workflow analysis, and communicating enhancement suggestions. Candidates need at least three years of software customer support experience, training experience, and the ability to translate customer requirements into product functionality.

Drive enterprise sales for Businessolver’s benefits SaaS platform, targeting organizations with 12,000 or more employee lives. Responsibilities include prospecting, channel partner development with brokers and advisors, platform demonstrations, consultative selling, pipeline management, presentations, opportunity tracking, reporting, and guiding deals through implementation and close. The role requires strong relationship-building and sales discovery skills, experience selling technology to large organizations, and travel up to 50%.

Own a portfolio of 30–40 mobile app clients, guiding onboarding, integration, funnel and paywall optimization, product adoption, retention, expansion, and cross-sell opportunities. Analyze subscription monetization and user acquisition performance, recommend A/B tests, resolve technical questions, gather customer feedback, and act as a strategic growth partner while driving commercial outcomes.

Leads the global Character Art discipline, overseeing artistic and technical quality, client partnerships, leadership development, organizational performance, staffing, capacity planning, and capability growth. Mentors creative leaders across India and other locations, drives solutions to quality and production issues, monitors KPIs, and supports business development. The role is remote in North America with flexible hours and periodic travel to India.

Designs, implements, and manages AWS cloud security policies, architecture, and technologies. The role oversees firewalls, DLP, vulnerability scanning, monitoring, logging, IAM, incident response, compliance, and remediation. It provides security guidance for AWS solutions, supports migrations of mission-critical applications, researches new technologies, documents standards, presents to varied audiences, and mentors less experienced engineers. The position requires strong AWS expertise, infrastructure-as-code proficiency, knowledge of regulated healthcare environments, and experience securing highly available cloud and serverless architectures.

Designs and delivers complex automated material handling solutions involving conveyors, sortation, pallet handling, AS/RS, robotics, and integrated systems. Responsibilities include customer requirements analysis, system layouts, mechanical drawings, throughput modeling, technical proposals, cost estimates, documentation, supplier coordination, site visits, technical reviews, project support, and mentoring engineers. The role requires deep material handling experience, strong technical writing, knowledge of industrial controls and safety standards, and proficiency with AutoCAD and Microsoft Office.

Manage high-touch client accounts, support platform implementation, document interactions, resolve complex issues, and maintain strong client relationships. Identify upsell and revenue-growth opportunities, provide proactive service and root-cause analysis, coordinate with product and engineering teams on platform improvements, and manage special projects. The role requires prioritization, mentoring, communication, conflict de-escalation, and a strong client-focused mindset.

Confirm inbound and outbound calls for in-home sales appointments, qualify homeowners and project details, maintain Design Consultant schedules, reinforce appointment expectations, reduce cancellations and no-shows, document updates in the CRM, and communicate schedule changes to sales leadership.

Lead product design projects for web and mobile platforms, creating and refining creative workflows, prototypes, and high-fidelity interfaces. Partner closely with product, engineering, research, and data teams to ship and iterate on products rapidly. Maintain visual and user experience consistency while contributing to product and process improvements. The role values strong visual design, usability knowledge, creative tool expertise, adaptability, and experience with AI-assisted prototyping.

Drives B2B client acquisition for talent acquisition services by prospecting, presenting offerings, gathering hiring requirements, managing pre- and post-sale relationships, coordinating payments, and tracking pipeline performance. The role requires strong communication, presentation, advanced Excel skills, self-direction, and the ability to work independently in a remote freelance environment. Candidates must reside in India.