Top Tech Jobs & Startup Jobs in Chicago, IL

Leads regional customer service operations for transit bus clients, managing cross-functional service teams, warranty execution, staffing, facilities, customer relationships, scorecards, commercial opportunities, bids, and process improvements. Oversees regional service managers and customer support activities while coordinating with production, quality, sales, and other regional leaders. Requires extensive transit industry experience, strong knowledge of vehicle mechanical and electrical systems, customer service expertise, analytical ability, and regular travel.

Corporate Counsel will support commercial contracting across sales, partnerships, vendors, and logistics relationships. Responsibilities include negotiating and drafting agreements, maintaining contract playbooks and negotiation guardrails, developing contract management infrastructure, advising business teams on deal structure and risk, and improving legal processes. The role requires practical legal judgment, collaboration with cross-functional teams, and familiarity with legal technology, AI-assisted contract review, and CLM platforms.

Investigate claims to determine subrogation potential, gather evidence, evaluate liability, negotiate settlements, and pursue arbitration or legal action when needed. Prepare demand letters, arbitration submissions, documentation, and client reports while researching statutes and case law. Maintain claim files, communicate with clients and involved parties, process checks, support training, and identify process improvements. This is a fully remote role with no expected travel.

Develops, maintains, and enhances scalable web applications, internal tools, libraries, and shared components for international enterprise clients. Collaborates with cross-functional teams, participates in code reviews, creates technical documentation, and shares knowledge. Requires strong software development principles, design patterns, cloud, database, CI/CD, messaging, testing, and mobile framework experience.

Manage and execute HR programs including compensation, benefits, leave, disciplinary actions, investigations, performance and talent management, onboarding/terminations, I-9 compliance, employee relations, and HR phone support. Collaborate with operations, support HR projects, represent the company on unemployment claims, and assist in policy development and training.

Own a portfolio of 8–10 client relationships, develop gift card program strategies, drive client growth, communicate proactively, identify risks and opportunities, deliver performance reports, maintain brand assets, and coordinate internal teams to resolve requests and meet revenue goals.

Leads strategy and hands-on execution for B2B paid media across search, social, display, CTV, and emerging channels. Manages budgets, bidding, targeting, testing, optimization, platform and agency relationships, and performance reporting. Connects campaign results to MQLs, opportunities, pipeline, revenue, and ROI while providing actionable recommendations to marketing leadership and coordinating with cross-functional marketing teams.

Own Clarify Health’s brand voice and content strategy across thought leadership, campaigns, sales enablement, social media, website copy, and executive communications. Build a consistent narrative for healthcare strategy and finance leaders, manage publishing cadence, direct freelance creative resources, support PR efforts, and equip regional sales teams with effective prospecting and deal materials.

Leads product strategy, technology direction, roadmap prioritization, architecture decisions, and team building for an early-stage SaaS company. Owns product outcomes, evaluates the existing GenAI and cloud stack, guides multi-cloud and enterprise-security capabilities, and builds 0-to-1 products in collaboration with customers and partners. The role requires hands-on experience with modern AI infrastructure, cloud platforms, and product organizations, with enthusiasm for Hyderabad’s startup ecosystem.

Lead and develop the customer support organization, using AI-assisted workflows to improve triage, resolution speed, customer experience, and retention. Analyze support data, manage escalations, partner with Product and Engineering on systemic improvements, and align support performance with account health, renewals, expansion, NRR, and GRR. Regularly engage high-value customers while hiring, coaching, and developing a customer-focused team.