Top Tech Jobs & Startup Jobs in Chicago, IL

Provides onsite first-line IT support for employees through in-person, phone, and ticketing channels. Installs and troubleshoots Windows devices, peripherals, Microsoft 365 applications, user accounts, network connectivity, and VPN access. Deploys equipment for new hires, manages tickets, documents resolutions, escalates complex issues, and maintains knowledge-base content. The role is fully onsite in Sugar Land or Pearland, Texas, with occasional lifting of equipment up to 25 pounds and no travel.

Supports pre-sales opportunities by translating customer requirements into technical solutions, leading demos and technical evaluations, designing permission schemas and proofs of concept, troubleshooting demonstrations, and collaborating with account executives, product, and engineering teams. The role requires backend programming, database, cloud, Kubernetes, API integration, and architecture expertise, plus strong customer communication. Travel is typically 3 to 4 days per month for customer visits and team offsites.

Drive enterprise sales growth for Blackbaud’s K-12 software, services, and training solutions. Identify and penetrate new accounts, manage complex consultative sales cycles, exceed revenue objectives, cultivate existing relationships, coordinate internal resources, develop proposals and demonstrations, maintain pipeline forecasts, and establish trusted executive-level relationships within customer organizations.

Serve as the primary customer contact by answering product questions, diagnosing and troubleshooting issues, identifying bugs, supporting workflow and EHR integration concerns, and communicating through phone, email, and in-app messaging. Collaborate with Customer Success, Billing, Product, Engineering, and Sales teams to resolve problems and surface recurring customer needs. Provide proactive, high-quality customer service in a fast-paced environment.

Senior Commercial Counsel will lead drafting, review, and negotiation of complex customer-facing SaaS, software, vendor, procurement, and partner agreements. The role advises Sales, Procurement, Finance, Security, Privacy, Product, and other teams on commercial, privacy, intellectual property, security, liability, indemnification, and regulatory risks. Responsibilities include managing matters through execution, improving contract templates and playbooks, documenting risk decisions, and streamlining legal processes. This senior individual contributor works independently within a lean legal team and reports to the Chief Legal Officer.

Leads the ShareFile Public Sector Inside Sales team focused on State, Local Government, and Education accounts. Responsibilities include coaching sellers, managing pipeline and forecasts, driving new and expansion revenue, navigating government procurement and compliance requirements, developing partner relationships, improving CRM discipline, and collaborating with product, marketing, customer success, legal, finance, and security teams. The role also shapes SLED growth strategy, recruits sales talent, and develops strategic account management capabilities.

Lead the technical direction and delivery of three customer-facing threat intelligence products. Manage a team of senior engineers, own architecture and roadmaps, operate Laravel, Python, and data pipeline services in the cloud, and ensure production reliability through on-call, incident response, and post-incident improvements. Partner with Product Management on quarterly commitments, technical prioritization, team development, and cross-functional architecture decisions.

Lead end-to-end implementations of investigative case management SaaS solutions, serving as the primary customer contact from contract signing through launch and early adoption. Responsibilities include project management, requirements gathering, product configuration, integrations, data migration, user training, risk management, stakeholder communication, and post-launch improvement. The role collaborates with Product, Engineering, and Support while analyzing customer outcomes and refining scalable implementation processes.

Conduct applied AI safety research using white-box methods such as activation explainers, steering, patching, attribution, and probes. Develop, evaluate, and stress-test methods on realistic large-scale models and long-context agentic coding tasks. Own research directions, publish findings, communicate results to technical and non-technical audiences, and collaborate with frontier labs, governments, and academics.

Build and lead an engaged community of travel, lifestyle, and rewards creators, influencers, and brand ambassadors. Recruit members, cultivate relationships, manage ambassador and affiliate partnerships, create online and offline programming, monitor ecosystem trends, and share insights with Marketing, Product, and Leadership. The role also helps shape Taekus’s authentic community voice and requires entrepreneurial ownership of community growth.