Top Tech Jobs & Startup Jobs in Chicago, IL

Provide technical customer support to 20–40 software clients across the United States and Canada. Manage inquiries through phone, chat, and email; troubleshoot issues, create and resolve tickets, research solutions, document findings, and collaborate with developers, business analysts, and product teams. Train clients on software features and releases, communicate enhancement requests, and contribute to knowledge sharing and process improvements. This is a fully remote role with Pacific Time working hours.

Build and maintain full-stack software for startup clients, including backend services, frontend experiences, new features, redesigns, bug fixes, and product improvements. Collaborate daily with product managers, designers, and engineers in a distributed, agile environment. Take ownership across the technology stack, write clean maintainable code, contribute to client missions, and support team growth and knowledge sharing.

Administer and optimize enterprise .NET web applications across Azure, Windows Server, IIS, and SQL Server environments. Responsibilities include deployments, Tier 3 support, troubleshooting, incident response, automation, CI/CD, monitoring, release coordination, infrastructure administration, security improvements, and customer collaboration. The role supports highly available SaaS platforms and partners with development, DevOps, DBA, and business teams to improve reliability and operational efficiency.

Lead Conductor’s product vision, roadmap, and delivery engine for household energy upgrades. Own interfaces for households, contractors, and administrators; simplify workflows; prioritize features with design and engineering; collaborate with utilities, OEMs, and contractors; apply AI-first prototyping; and establish high product-quality standards. The role involves building 0-to-1 products, balancing automation with human support, and scaling the product team as the company grows.

Manage internal IT infrastructure, SOC 2 compliance, security policies, employee technical support, identity and access systems, hardware and software lifecycles, vendor relationships, asset inventory, and onboarding/offboarding workflows. The role supports distributed teams in the United States and India and requires hands-on systems administration, device and data security experience, and strong customer service. Salesforce, developer skills, Google security, and U.S.-based company experience are preferred.

Leads Reach Out and Read’s editorial voice, brand messaging, earned-media strategy, public relations firm, thought leadership, social content alignment, and crisis communications. The role serves as the organization’s primary editor, develops press materials and messaging, guides spokespeople, evaluates media performance, advises senior leaders, and manages communications vendors. It requires exceptional writing and editing, strong media judgment, project leadership, and collaboration across national affiliates, clinicians, and external partners.

Designs, builds, and operates scalable machine learning platforms, pipelines, and infrastructure for model training, deployment, serving, and monitoring. Develops MLOps tooling, CI/CD workflows, model registries, feature stores, and experiment tracking. Ensures production reliability, observability, security, compliance, and cost efficiency across ML systems. Collaborates with product and engineering teams, integrates platforms with existing systems and data sources, and mentors engineers on reusable ML platform practices.

Manage enterprise customer relationships from implementation through production, providing consultative support, issue resolution, risk management, and account growth. Partner with Product, Engineering, Delivery, DevOps, Infrastructure, and Business Operations teams to guide integrations and projects. Develop customer requirements, success methodologies, insight presentations, and data-driven recommendations for executive stakeholders.

Conduct outbound prospecting to owners, developers, and general contractors in construction and real estate. Research target accounts, personalize emails and LinkedIn messages, make cold calls, qualify leads, book meetings, maintain HubSpot records, and optimize outreach based on performance and sales feedback. The role is fully remote and requires independent pipeline management, strong communication, and prior SDR or BDR experience.

Supports users through email and chat, resolves product, betting, billing, and technical issues, monitors critical site problems, and escalates incidents. Reviews deposits, withdrawals, accounts, and potential irregularities; conducts due diligence investigations and provides payment operations support. Captures customer insights, uses internal tools, and works nights, weekends, and holidays during high-volume sports schedules.