Top Tech Jobs & Startup Jobs in Chicago, IL

Own a high-volume digital customer success portfolio of up to 2,000 small business accounts. Drive retention, adoption, usage, expansion, and churn reduction through data-driven account health monitoring and proactive engagement. Build scalable customer success processes, campaigns, playbooks, webinars, and self-service resources in partnership with Marketing, Product, Support, and Customer Success leadership. Maintain account data in Salesforce and related customer success platforms.

Conduct structured, high-volume clinical interviews for behavioral health candidates; evaluate clinical judgment, diagnosis, treatment planning, risk assessment, ethics, communication, and cultural responsiveness. Document evidence-based hiring recommendations, apply standardized scorecards, and partner with clinical and recruiting teams to improve interview processes, assessment criteria, and hiring quality. The role requires an independent behavioral-health license and does not involve a patient caseload.

Manage day-to-day operations of four owned data centers and a global InfraOps team. Own capacity planning, hardware lifecycle, vendor/budget management, incident response, and runbook/alert hygiene. Oversee core stack (Linux fleet, FreeIPA, Ansible/Salt, MAAS, Zabbix), spine-leaf networking, and stateful data tiers (Aerospike/Kafka/ClickHouse/HDFS) under strict low-latency SLAs. Partner with security/compliance and run cloud-vs-colo evaluations.

Design and build unified testing frameworks enabling portability across SIL, HIL, and simulation. Configure and maintain physical HIL benches and hardware interfaces, integrate automated HIL tests into CI pipelines, collaborate with software teams to improve HIL/CI systems, and monitor runtime performance, system health, and reliability metrics across testing platforms.

Support the sales team by identifying leads, conducting market research, preparing sales materials and proposals, participating in meetings and presentations, and collaborating with cross-functional teams to help drive business development and ensure client satisfaction.

The Staff AI Engineer will analyze AI quality, implement improvements, manage projects, collaborate with teams, and shape AI capabilities in a remote-first environment.

Lead solutions advisory for the AMER region by supporting sales and customers through expert demonstrations, strategic proposals, contract lifecycle management guidance, and thought leadership. Partner with sales and product teams to develop tailored solutions, identify market opportunities, advise customers, and drive innovation. The role also involves customer relationship management, team compliance, partner programs, enablement, and business growth.

Manage a portfolio of enterprise customers, lead technical onboarding and integrations, drive product adoption and expansion, surface customer feedback to Product/Engineering, create technical documentation, and run cross-functional initiatives to scale success.

Founding product design role responsible for end-to-end UX for a B2B SaaS behavioral health platform. Design and iterate 0-1 features, prototype and produce pixel-perfect Figma assets, synthesize user research, translate PRDs into production designs, and support marketing/brand design needs.

Monitor system alerts during assigned shifts, follow troubleshooting flowcharts, restart hardware, escalate unresolved issues, and maintain detailed action logs. The role provides flexible afternoon, weekend, and absence coverage while supporting operations for electromechanical power systems. Success requires technical aptitude, attention to detail, independent judgment, strong communication, and the ability to prioritize issues in a fast-paced environment.