Top Tech Jobs & Startup Jobs in Chicago, IL

Lead social strategy and community management across Luxury, Food & Drink, Beauty & Wellbeing and Pharma accounts. Manage and mentor social and community teams, partner with creative and paid teams to deliver platform-native content, champion social search and AI visibility, own insight and reporting, and set governance, tone of voice and community response matrices across markets.

Lead single-threaded product ownership for Risk, Trust & Vault: define roadmap and APIs, drive technical strategy for fraud screening and PCI-compliant card vaulting, ensure production reliability via YBIYRI, lead a cross-functional pod, and prioritize features using evidence-based frameworks to scale secure, bank-grade payment infrastructure.

Work directly with founders to research AI SaaS markets, identify high-fit accounts and buyers, prepare personalized outbound, maintain CRM discipline, track replies/objections, run GTM experiments, and support founder-led sales to create real customer conversations.

Manage a portfolio of enterprise client accounts as primary owner to drive retention, renewals, and revenue expansion. Build account strategies, identify upsell/cross-sell opportunities, monitor account health using data, partner with CSMs and internal teams, and ensure accurate CRM documentation and forecasting.

Administer and improve employee benefits, leave, disability, workers' compensation, and accommodation programs. Manage cases from intake through return-to-work, ensure compliance and accurate payroll coordination, lead wellbeing strategy, maintain HR systems and vendor relationships, perform audits and reporting, and drive process improvements to enhance employee experience.

Manage and execute SEO-driven content strategy for a US-focused website: keyword research, content briefs, on-page optimization, CMS editing, internal linking, monetization, quality control, and coordinate freelancers and stakeholders to improve traffic and conversions.

Handle inbound service calls to upsell extended warranty insurance products, assess customer needs, ensure FCA regulatory compliance, meet sales targets, and deliver excellent customer service while working fully remote with occasional on-site induction in Warrington.

Provide hands-on regulatory and commercial legal advice for crypto, web3, fintech and payments products. Advise product teams on design, licensing, compliance (AML/KYC, sanctions), marketing/promotions, and cross-jurisdiction regulatory risks. Lead licensing/submission processes, coordinate local counsel, draft and negotiate commercial contracts, respond to regulators and stakeholders, and build scalable playbooks to enable compliant product launches.

Own end-to-end quality validation for new features and releases on a genomics platform. Design, build, and maintain scalable automated regression suites (Playwright/Cypress/Selenium), run API/integration tests (Postman/Swagger), integrate tests into CI/CD, lead exploratory testing and release readiness, track defects to resolution, improve QA processes, and mentor junior QA engineers while communicating quality risks across teams.

Lead customer success outcomes for an enterprise B2B SaaS portfolio: drive adoption, health, retention, renewals, and scaled success motions. Build operating models, playbooks, dashboards, and cross-functional processes; mentor the team and manage success-related projects and executive reporting.