Top Tech Jobs & Startup Jobs in Chicago, IL

Leads the people strategy for R&D and Regulatory functions at a biotechnology company. Partners with HR specialists on talent acquisition, rewards, employee relations, communications, talent development, and succession planning. Advises senior leaders on organization design, workforce planning, change management, performance, and complex employee issues. Supports enterprise-wide programs, culture initiatives, and employee experience while managing and mentoring HR talent.

Lead complex customer analytics engagements, translating industrial business needs into scalable analytics architectures and solutions. Advise customers, drive product adoption, identify high-value use cases, mentor Analytics Engineers, resolve technical escalations, and influence product roadmaps. Apply expertise in industrial process data and sectors such as power, pharmaceuticals, and semiconductors. Collaborate with customers, partners, product teams, and account teams to deliver measurable business outcomes.

Supports enterprise applications through requirements analysis, configuration, administration, incident resolution, documentation, vendor coordination, release management, licensing support, and quality assurance testing. Advises university stakeholders and end users on application functionality and best practices, assesses upgrade impacts and risks, develops mitigation plans and test plans, and implements validated solutions. The role also supports application adoption and alignment with university research, teaching, and administrative objectives.

Provides enterprise customers with technical support for workload automation solutions. Responsibilities include troubleshooting integrations, managing migrations, performing root cause analysis, escalating defects, monitoring systems, creating automation scripts, documenting solutions, and supporting critical incidents through an on-call rotation. The role also involves customer communication, limited solution engineering, and collaboration with engineering teams.

Lead and develop a team of Customer Success Managers while building scalable customer success operations, processes, playbooks, metrics, and workflows. Drive customer satisfaction, adoption, retention, executive engagement, escalations, and expansion opportunities. Partner cross-functionally with Product, Clinical, Operations, Sales, Marketing, Implementation, and Commercial to improve customer outcomes and organizational effectiveness.

The Inside Sales Representative is responsible for achieving sales goals through consultative selling while offering operational support to a remote contact center team. They will educate consumers on products, handle escalated calls, ensure service delivery, and provide training and mentorship.

The Contracts Specialist supports the Legal team across contract initiation, drafting, negotiation, execution, and administration. Responsibilities include managing CDAs, NDAs, SOWs, task orders, and order forms; coordinating signatures; maintaining contract records in Agiloft; responding to stakeholder inquiries; training personnel on contracting processes; maintaining guidance documentation; and supporting strategic projects.

Lead the creation and growth of Madrivo’s Agency Services division, focusing on enterprise insurance clients. Develop the go-to-market strategy, personally sell and close high-value managed media service contracts, build C-suite relationships, and establish scalable sales methodologies, proposals, KPIs, and playbooks. Initially operating as an individual contributor, this leader will validate the business model, expand client portfolios, and eventually build and manage a sales team.

Own and evolve B2B SaaS product experiences for corporate wellness programs. Responsibilities include product strategy and roadmap development, discovery, user research, competitive analysis, feature prioritization, requirements definition, lifecycle management, launches, KPI tracking, and cross-functional collaboration with Engineering, Design, Marketing, Sales, and Customer Success.

Hands-on Information Security Engineer responsible for SOC 2 Type 2 compliance, vulnerability management, Azure and endpoint security, security tooling, governance, customer security questionnaires, vendor risk, secure SDLC practices, incident response, and security awareness. The role partners across Engineering, IT, Legal, and Product to improve the company’s SaaS security posture.