Top Tech Jobs & Startup Jobs in Chicago, IL

Own end-to-end product design across research, problem definition, prototyping, implementation, launch, and iteration. Shape product direction with engineering, CX, and executive partners; engage directly with customers; create polished interfaces for complex FP&A workflows; use AI throughout the design process; and improve team practices, design patterns, feedback, and product quality.

Supports client-facing technical issues, escalates bugs, monitors production systems, troubleshoots web and email problems, updates backend data, and contributes to software features, data pipelines, APIs, and responsive applications. Works cross-functionally with Engineering, Product, QA, and Data teams while developing skills in web technologies, SQL, cloud environments, accessibility, and generative AI.

Manage assigned system integrator and technology partners throughout their lifecycle, including onboarding, operational support, deal registration, pipeline management, renewals, agreements, referrals, and performance reviews. Coordinate partner-led marketing and sales initiatives, maintain Salesforce PRM records, analyze metrics, create documentation, and improve partner operations. Develop AI-driven automation to increase efficiency and enhance partner experiences. The role requires cross-functional collaboration, partner enablement, process management, and enterprise SaaS expertise.

Build and operationalize production AI solutions for federal clients, from stakeholder discovery and architecture through evaluation, deployment, governance, monitoring, and optimization. Develop LLM applications using retrieval, structured outputs, tool use, and agentic workflows. Define quality metrics, create evaluation sets, document limitations, advise clients on AI use cases, and mentor engineers while contributing to reusable internal patterns and products.

Build, scale, and modernize SmartAsset’s web platform and content management systems across front-end and back-end services. Collaborate with product teams and stakeholders in an Agile environment, contribute to technical architecture and decisions, support roadmap execution, improve processes, and help maintain highly available web products. The role also involves mentoring teammates, managing technical risks, and working remotely with senior engineers and architects.

Leads and develops a team of Customer Success Managers responsible for customer adoption, value realization, retention, renewals, and expansion. Owns team operating rhythms, customer health reviews, forecasts, playbook execution, escalation management, and revenue outcomes. Partners with Sales, Product, Marketing, Professional Services, and Support to resolve risks and improve customer value. Uses customer success platforms, dashboards, and health scores to manage performance and drive continuous process improvement.

Own corporate recruiting and build the company’s People foundation, including hiring processes, onboarding, HR policies, manager support, recruiting metrics, and future People team growth. Partner closely with founders and leaders to prioritize hiring, assess talent, close candidates, and establish scalable people operations.

Own financial statement accounts, reconciliations, accruals, close activities, internal controls, investment and debt accounting, payroll reviews, lease accounting, and lender reporting. Partner with Finance Operations and FP&A to investigate variances, allocate administrative expenses, and improve accounting processes through automation and AI tools. Support software capitalization and maintain accurate reporting across multiple entities.

Own and close complex enterprise SaaS sales opportunities across a territory, driving new business and account expansion. Build executive-level relationships with wealth management and banking institutions, guide long deal cycles, execute outbound prospecting, and align CapIntel’s solution to measurable client value. Collaborate with leadership, go-to-market, and product teams to refine account strategies and scale repeatable commercial processes. Travel within the United States up to 25%.

Designs and maintains CI/CD pipelines, Terraform infrastructure, Kubernetes clusters, AWS cloud environments, and GitHub workflows. The role improves developer tooling and SDLC processes, troubleshoots infrastructure and application issues, and implements security, reliability, observability, and performance best practices while collaborating with engineering teams.