Top Tech Jobs & Startup Jobs in Chicago, IL

Own the technical relationship for strategic enterprise SaaS accounts after launch. Responsibilities include troubleshooting and escalating issues, managing SLA commitments, monitoring integrations, leading technical onboarding, conducting health reviews, supporting renewals and expansions, documenting solutions, and translating customer requirements into product feedback. The role requires strong SaaS technical support, enterprise communication, integration troubleshooting, and relationship-management skills, with familiarity in SSO, APIs, webhooks, logs, and CRM or support platforms.

Executive leader unifying Platform Product and Engineering to scale a B2B SaaS platform. Owns technical roadmap, multi-cloud architecture, AI/GenAI integration, developer experience, data pipelines, security and FedRAMP compliance, delivery predictability, and platform-led revenue growth while driving metrics-driven operational excellence.

Manage an established portfolio of legacy clients, driving retention, growth, and expansion. Audit account health, conduct strategic check-ins and workshops, advise business owners on offers, funnels, sales, prospecting, closing, fulfillment, and AI adoption, identify upsell opportunities, resolve issues, coordinate cross-functionally, and document account activity.

Administer and architect Jira-based outcome planning across Jira Premium, Atlassian Goals, and Jira Product Discovery. Responsibilities include redesigning hierarchy and workflows, modeling objectives and outcomes, developing cost visibility, configuring permissions and reporting, piloting solutions in a sandbox, planning migrations, documenting governance, and training product teams through a Planning Center of Excellence.

Leads Intellum’s audience and content strategy, personally creating website, blog, email, social, and video content. Builds owned audiences and communities, drives SEO/AEO/GEO visibility, develops research and POV programs, and directs social engagement, contractors, and internal partners. The role also establishes an AI-native content operation, measures marketing performance, and collaborates with product, demand generation, and customer marketing teams to generate qualified pipeline.

Owns company-wide KPI reporting, FP&A, financial modeling, strategic planning, investor and board reporting, variance analysis, and ad hoc analysis. The role builds data models and reporting processes, ensures data integrity, translates insights into strategic recommendations, and partners with leadership across a scaling SaaS company.

Leads end-to-end robotics and automation projects in live manufacturing environments, including process evaluation, system design, programming, simulation, integration, testing, commissioning, and production handoff. Works hands-on with cobots, AMRs, machine vision, sensors, end-effectors, and material-handling systems. Provides technical direction, mentors engineering and production staff, manages vendors, develops documentation and training, and ensures robotic systems meet applicable safety standards.

Plans, executes, and optimizes integrated marketing campaigns supporting oncology network and partner practice growth. Manages paid traditional and digital media, marketing collateral, sales enablement materials, website content, and HubSpot email automation campaigns. Analyzes campaign performance, manages vendors and agencies, maintains brand standards, and coordinates multiple projects, budgets, timelines, and stakeholders. The role requires strong copywriting, project management, digital marketing, and healthcare marketing expertise.

Develop, maintain, migrate, and secure client websites, primarily using WordPress. Build front-end interfaces and PHP backends, manage ecommerce platforms, implement automations and integrations, optimize SEO and analytics, and provide ongoing technical support. The role requires managing multiple client projects, communicating technical information clearly, documenting work, and collaborating with designers and other contractors.

Senior Customer Success Manager responsible for onboarding, training, platform customization, process development, account advocacy, renewals, and expansion for customers using an AI-driven SaaS platform for FDA document preparation. The role requires strong B2B SaaS customer success experience, life sciences fluency, AI and LLM familiarity, change-management expertise, and excellent education and communication skills. Training may involve up to 50% travel.