Top Tech Jobs & Startup Jobs in Chicago, IL

Drive Tunnl's growth in the brand market through proactive prospecting, relationship building, full sales-cycle management, and collaboration with product, engineering, and account teams. Develop account strategies, report progress to the VP of Business Development, represent the company at industry events, and close subscription sales to meet revenue targets.

Conduct original research on LLM evaluation, routing optimization, and usage patterns using billions of generations. Design evaluation frameworks and experiments, build statistical foundations for routing systems, run large-scale empirical studies, and translate findings into product improvements while collaborating with engineers, product teams, and external researchers.

Lead and build a Customer Success organization focused on retention, GRR/NRR, renewals, expansion, and customer health. Recruit and coach CSMs, implement health scoring, playbooks, KPIs, and forecasting, partner with Sales/Product/Engineering/Support, and use AI and automation to scale processes and drive long-term customer value.

Own the long-term success of a portfolio of high-value hospitality SaaS customers by driving adoption, retention, renewals, and expansion. Monitor customer health, conduct business reviews and success planning, and mitigate churn. Partner cross-functionally with Sales, Product, Engineering, Support, and Implementation while using CRM, customer success tools, AI, and analytics to deliver measurable business value.

Hunt for and close new SMB hotel customers through full sales cycle ownership. Generate pipeline via outbound prospecting and convert inbound leads, exceed new ARR quota, run value-based discovery, manage pipeline and forecasts in Zoho CRM, use Gong and AI tools to improve performance, and collaborate with Marketing, Customer Success, and Implementation to deliver a seamless buying experience and identify long-term growth opportunities.

Manage a portfolio of SMB/group healthcare customers to drive adoption, retention, and expansion of Suki products. Build relationships with clinical and IT stakeholders, onboard and train users, run business reviews, resolve escalations, forecast in SFDC, and collaborate with Sales and Marketing to uncover new opportunities and grow account footprint.

Handle high-volume inbound phone calls remotely for many client businesses, enter accurate call messages, use cloud-based tools across multiple screens, provide friendly professional service, troubleshoot minor computer issues, and work reliably from a quiet home workspace.

Drive technical wins for enterprise financial institutions by scoping solutions, leading discovery (MEDDPICC), tailoring demos, building business cases, owning RFI/RFPs and POCs, and coordinating product/engineering to validate feasibility for fraud and financial crime prevention.

Execute high-volume outbound prospecting across email, phone, video and LinkedIn to generate pipeline for fraud, identity, payments, and risk personas. Qualify opportunities using PACTA, manage ABM coverage, enroll contacts in HubSpot sequences, track engagement, maintain CRM hygiene, and hand off qualified meetings to Account Executives. Hit weekly activity targets and participate in team reviews to optimize outreach.

Partner with HRBP Lead to support managers and leaders across business groups. Drive organizational effectiveness, employee experience, performance and talent programs, manager training, employee relations support, and people analytics to inform workforce planning and improve team health.

Serve as the primary technical contact for telehealth partners: run kick-offs, triage Slack, meet SLA commitments (including occasional weekend coverage), build and ship integrations, SDKs, and partner-facing tooling, translate partner needs into specs/bugs, and produce external documentation and guides.

Lead product strategy and execution for a product area: run discovery with customers, prioritize a backlog using insights and AI tools, work closely with engineering to deliver, and partner with sales, marketing, and customer teams to launch and drive adoption.

Sell Torq's AI SOC platform to strategic enterprise accounts in the NYC Metro region. Own territory planning, land and expand deals, meet quarterly revenue targets, build executive relationships, orchestrate complex cross-stakeholder transactions, and collaborate with cross-functional teams for growth.