Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and develop a cross-functional Client Success organization, build scalable processes (health scoring, segmentation, churn prevention), own retention/NRR targets, partner with Sales and Product, hire and coach CSMs, and report portfolio insights to executive leadership to improve client outcomes.

The Senior Product Designer will shape key product experiences at Future, designing user interactions, collaborating with teams, and applying AI to enhance the product experience.

Agency seeking freelance creative and strategy talent (copywriters, art directors, designers, editors, producers, brand strategists, data/insights, social/influencer strategists). Collaborate on consumer brand projects, produce concepts and content, use current platforms and AI, submit portfolio and preferred rate.

Monitor, triage, and investigate security alerts across endpoints, network, cloud, and identity. Execute incident response playbooks for analysis, containment, remediation, and reporting. Perform threat hunting, leverage threat intelligence, tune detections with Security Engineering, and support 24/7 on-call rotations and escalation processes. Contribute to playbook and detection improvements.

The Account Executive is responsible for expanding market footprint, managing full sales cycles, acquiring new customers, and meeting revenue quotas, primarily with CPG brands.

Outbound prospecting to identify and qualify commercial-sector clients (state, local, education, government); articulate IT modernization, cybersecurity, cloud, and compliance value; book meetings, maintain CRM records, support sales executives, and hit outreach and pipeline targets.

The Enterprise Support Specialist provides technical support, customer onboarding, and manages escalations for VIP partners, ensuring high customer satisfaction and adherence to SLAs.

Lead client launches and implementations, support client and technician success, analyze product efficacy and ROI, surface product insights, recommend improvements, present findings to stakeholders, and drive account expansion and retention while traveling frequently to client sites.

Lead on-site technical authority for datacenter hardware reliability and fleet health. Troubleshoot complex hardware failures, drive root cause analysis and corrective actions, coordinate with vendors and cloud providers, establish maintenance standards and runbooks, support new hardware introductions and spare parts strategy, mentor technicians, and analyze failure trends to improve reliability across large-scale GPU and server deployments.

The role involves selling privacy evaluation services, managing full-cycle sales from prospecting to closing deals, primarily targeting the education technology market and expanding into adjacent verticals.