Top Tech Jobs & Startup Jobs in Chicago, IL

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Manage enterprise customer success from post-onboarding through training, upsells, and renewals. Build stakeholder relationships, establish KPIs, analyze account data, identify churn and expansion opportunities, present performance insights, and develop strategic action plans. Collaborate with sales, product, data science, and other teams to improve customer outcomes, support implementations, and drive retention and revenue growth.

Build and maintain end-to-end product features across frontend, backend, and databases. Design APIs, authentication, data models, integrations, and AI-assisted workflows. Ship production-ready SaaS components, debug across the stack, improve reliability and performance, and collaborate on product and architecture decisions in an early-stage startup.

Owns APLYD’s East Africa growth pipeline from initial institutional conversations through signed contracts, with responsibility for revenue origination, opportunity selection, proposals, negotiations, technical scoping, and delivery handoffs. Builds relationships across governments, multilaterals, development finance institutions, and foundations; maintains pipeline accuracy; represents the company regionally; and hires and leads the initial regional growth team.

Design, implement, and maintain scalable, high-performance backend services for Home Assistant Cloud. Work on authentication, subscriptions, and payment services, participate in code reviews, collaborate cross-functionally, apply security and data-protection best practices, and operate production systems including troubleshooting and improving reliability and performance.

Lead HR functions for the Uganda site in the pharmaceutical sector, including recruitment and onboarding, employee relations, compliance with Ugandan labor law, performance management, training and development, payroll and benefits administration, HRIS management, and workforce planning to support business objectives.

Manages middle-market commercial insurance accounts from submission and quoting through renewals, servicing, billing, collections, audits, cancellations, and documentation. Evaluates client risks, selects carriers, negotiates coverage, recommends additional protection, prepares proposals, and coordinates with clients, carriers, and internal teams. Ensures regulatory compliance, quality control, accurate agency-management-system records, timely responses, and prevention of errors and omissions exposures.

Design, build, and deploy production machine learning and LLM systems, including RAG pipelines, agentic workflows, fine-tuning, and embeddings. Own technical delivery from architecture through monitoring and iteration, collaborate with client engineering and product teams, mentor junior ML engineers, and help establish internal technical standards and best practices.

Manage the performance management system, support managers with individual development plans, track and evaluate development activities, support succession planning, design and run engagement surveys and programs, assess training needs, coordinate training, and evaluate training effectiveness.

Lead complex enterprise sales across named manufacturing accounts, from opportunity creation through global expansion. Build executive relationships, develop operational and financial business cases, navigate multithreaded buying groups, manage pilots and proof-of-value programs, negotiate procurement and legal processes, and close high-value deals. Establish expansion strategies that scale initial deployments across multiple sites while improving enterprise account planning, qualification, forecasting, and deal execution.