Top Tech Jobs & Startup Jobs in Chicago, IL

Lead complex technical investigations and resolve high-impact client issues for a clinical AI SaaS product. Own ticket lifecycle, coordinate cross-functional teams, improve support processes and documentation, mentor junior analysts, and communicate clearly with clinical and operational stakeholders.

Own a portfolio of education partners to drive retention, renewals, and expansion. Build engagement programs, trainings, and touchpoints to increase adoption and partner health. Use usage data and feedback to identify risk, create action plans, and partner cross-functionally to resolve needs. Expect regular travel (25–35%).

Build and maintain full-stack features for a React/TypeScript frontend and NestJS/TypeScript backend, integrate LLM-powered conversational agents, design APIs, auth (SSO/SAML), real-time updates, background processing (AWS SQS), database schemas (PostgreSQL/Sequelize), API docs (Swagger), and tests (Jest/pytest). Collaborate on architecture, code review, and production support.

Serve as HR Business Partner for Customer Success & Onboarding across North America and Canada: advise leaders on org design, workforce planning, performance management, compliance, employee relations, and Workday-driven People operations. Drive regional HR initiatives, support audits and contractor compliance, and collaborate with global HR teams to strengthen processes and leadership capability.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Lead and execute paid media strategy for The Knot and WeddingWire to drive lead acquisition and improve ROAS across Paid Social, Paid Search, Programmatic, and more. Own product feed/catalog strategy, creative testing, forecasting, attribution modeling, and conversion tracking. Collaborate with Integrated Marketing, Creative, CRM, Data, MarTech, and Engineering, report performance to leadership, and scale media investments across thousands of vendor storefronts.

Own the TechOps product intake and PRD quality, manage roadmap and BETA adoption, run user-feedback and adoption analytics, monitor KPIs, and coordinate cross-functional teams to turn service friction into build-ready problems.

Support the sponsorship sales team by creating compelling presentations, conducting sponsor research, building prospect lists, assisting outreach, coordinating sponsor fulfillment and post-show reporting, and collaborating cross-functionally to drive sponsorship revenue growth for consumer boat shows.

The Senior Accountant will assess technical transactions, research accounting guidance, draft accounting policies, and ensure compliance with standards. The role involves communication with stakeholders and providing technical accounting support on transactions.

Lead design and build of Microsoft Fabric data solutions and Power BI semantic models. Migrate Tableau reports to governed Power BI, develop Spark notebooks, implement medallion lakehouse patterns, optimize ETL/ELT and DAX, and support CI/CD and stakeholder validation.