Top Tech Jobs & Startup Jobs in Chicago, IL

Own technical integration planning for strategic advertiser accounts: consult on client tech stacks (data clean rooms, CDPs, identity), define integration project pipelines, support first-party data and workflow automation, advise on media data strategy, represent client needs in platform/API roadmap, and collaborate with commercial, product, and engineering teams to drive platform adoption and revenue growth.

Provide application support by triaging and resolving platform incidents within SLAs, maintaining the ticketing system, assisting internal and external users, running SQL/stored procedures, contributing to knowledge base articles, and providing occasional after-hours coverage. Collaborate cross-functionally and use AI tools to speed up issue resolution.

Responsible for hunting and growing SMB accounts (1-19 employees) through prospecting, cold-calling, solution selling and relationship management. Sell integrated solutions (Cloud, Security, VoIP, Google platforms), track activity in CRM, meet sales targets, and travel within a designated territory (up to ~50%).

Leads multiple inside sales teams serving small and medium businesses. Oversees account management leadership, sales and renewal pipelines, forecasting, quotas, call volumes, productivity, customer experience, and revenue attainment. Develops sales strategies, coaches and motivates employees, manages hiring and performance actions, establishes KPI standards, and coordinates inbound, outbound, and digital coverage. Requires sustained sales success, leadership experience, and the ability to develop high-performing teams.

Leads Verizon Connect’s Sales Enablement organization, setting strategy and developing programs that improve seller productivity, manager coaching, readiness, and AI adoption. Builds learning, certification, reinforcement, and coaching programs; partners cross-functionally with Sales, Product Marketing, Product Management, Revenue Operations, and L&D; establishes governance and performance metrics; uses business intelligence, Gong insights, and seller feedback to optimize enablement and support organizational change.

Lead and motivate a remote team of customer service and sales professionals, drive sales initiatives, improve team efficiency, build client and employee relationships, and implement strategies to achieve performance targets. The role requires sales management and customer service experience, self-direction in a remote environment, adaptability, and comfort with virtual collaboration tools.

Leads remote customer service representatives, monitors performance metrics, provides coaching, manages customer accounts, verifies coverage eligibility, reviews healthcare options, and improves processes to increase customer satisfaction and team productivity.

Lead a remote customer service and sales team, monitor performance metrics, coach representatives, manage customer accounts, verify coverage eligibility, review healthcare options, and improve processes to increase customer satisfaction and productivity.

Lead applied AI initiatives by co-developing AI agents, embeddings-based solutions, and proprietary language-model applications with business teams. Identify AI use cases, develop rapid proofs of concept, mentor junior team members, create trainings and technical documentation, guide production implementations, troubleshoot integrations, and collaborate with engineering partners to deliver modular solutions.

Deliver portfolio credit reporting and analytics to identify material credit risks, monitor risk appetite metrics, support regulatory and audit requests, validate monthly credit review data, investigate emerging trends, and lead ad hoc analytical projects. The role requires collaboration across Credit and Underwriting, maintenance of risk methodology documentation, and communication of findings to stakeholders and cross-functional teams.

Leads credit acquisition risk strategy for CareCredit and health and wellness portfolios. Develops and monitors credit strategies, challenger tests, risk mitigation initiatives, and new products while balancing growth and credit losses. Analyzes data from multiple systems, validates models, evaluates fraud and credit risk tools, and provides strategic recommendations to senior leadership. Requires cross-functional leadership, advanced analytics, SAS programming, statistical tools, and occasional business travel.

Own the strategy, roadmap, and lifecycle of Synchrony Card Access, an emerging payments product. Identify market and customer opportunities, define requirements and priorities, partner with Agile and cross-functional teams through launch, and optimize performance using adoption, engagement, retention, customer experience, and business metrics. Develop commercialization plans, monitor digital payment trends such as tokenization and digital wallets, and influence stakeholders across technology, risk, compliance, finance, marketing, operations, and client teams.

The role involves leading AML reporting efforts, improving data governance, ensuring data quality, and managing a team of analysts to deliver insights through dashboards and reporting.

Supports execution, reporting, and continuous improvement of the US Operational Risk Management program. Responsibilities include RCSA reporting, operational loss metrics, risk assessments, data gathering, documentation, follow-up tracking, program materials, governance support, change management content, and project assignments across operational risk teams. The role develops expertise across control testing, third-party risk, business continuity, cyber risk, data risk, fraud risk, and physical security risk management.

Lead talent acquisition operations and analytics by developing reports and dashboards, improving recruitment workflows, supporting Workday, resolving system issues, documenting procedures, training recruiters and hiring managers, and leading operational excellence initiatives. Partner with HRIS and technology teams on testing and enhancements, support governance and audits, and provide guidance to Talent Acquisition Coordinators.

Own core payments products spanning pay-ins, payouts, checkout, withdrawals, geographic expansion, fraud decisioning, and merchant/developer experience. Lead vendor and banking partner procurement, evaluate providers, coordinate legal and compliance requirements, translate operational complexity into product specifications, and drive end-to-end execution. Use data to improve approval rates, loss performance, and customer experience while supporting broader product initiatives across global payments.

Own Coinflow’s risk and decisioning products, balancing transaction approval rates against losses that remain on the company’s books. The role includes productizing fraud and risk models, defining thresholds and monitoring, analyzing loss economics, building merchant-facing controls and reporting, improving internal risk operations tooling, and evaluating risk infrastructure vendors. The Principal Product Manager will work cross-functionally with engineering, data science, finance, compliance, and commercial teams in a high-ambiguity environment.

Support core accounting operations including AP/AR, general ledger maintenance, bank reconciliations, month- and year-end close, tax compliance (1099s, chapter returns, UBIT), audit support, budgeting, cost allocation, and serve as backup to senior accounting staff and managers.

Administers and monitors government grants and subrecipient awards, ensuring budgets, expenditures, documentation, payments, and reporting comply with grant agreements and regulations. Reviews financial reports, allowable costs, invoices, payroll allocations, and supporting records; performs budget-to-actual, variance, burn-rate, and fiscal risk analyses. Supports audits, corrective actions, payment controls, technical assistance, and development of fiscal monitoring processes, dashboards, and audit-ready documentation.

Partners with external clients to analyze business requirements, configure and implement ERP solutions, translate needs into functional specifications, support testing and documentation, train end users, and resolve complex application issues. The consultant also recommends business-process improvements, guides stakeholders through implementation, and mentors junior staff while serving as a trusted expert advisor.

Client-facing strategic role partnering with in-house legal leaders at Fortune 1000 firms to demonstrate and sell LexisNexis AI and Workflow solutions, conduct discovery and tailored demos, drive revenue and upsells, track implementations, and inform product and market strategy.