Top Tech Jobs & Startup Jobs in Chicago, IL

Manage a portfolio of mid-market and enterprise customers to drive adoption, satisfaction, and retention of the OpenSpace platform. Deliver onboarding, training, usage reviews, monitor account health, surface risks and expansion opportunities, support renewals, maintain records in Salesforce/Catalyst, and travel to customer sites (~25%) for relationship building and in-person support.

Provide remote virtual administrative and operational support for 2-5 clients. Manage and execute projects, scheduling, email, lead conversion, research, and data entry. Meet deadlines, adapt to changing priorities, use web-based apps and AI tools, and communicate effectively across varied client personalities.

Serve as primary post-implementation partner for clients, drive product adoption and value, deliver training and education, identify upsell opportunities, monitor churn risk, develop success and engagement strategies, and relay client feedback to internal teams.

Design and execute digital-first customer engagement strategies using automation and AI. Build AI-powered agents, personalized in-app journeys, and Celigo/Gainsight workflows to improve adoption, time-to-value, and retention. Partner cross-functionally, analyze engagement data, define success metrics, and document repeatable frameworks to scale customer success programs.

The Business Development Director is responsible for driving growth by securing new clients and expanding services, managing the full sales lifecycle, and maintaining relationships with key stakeholders in the life-sciences industry.

Lead product vision and roadmap for B2B web applications. Champion customers, define requirements and user stories, collaborate with engineering/design/marketing, use data and analytics to set KPIs, drive delivery via Agile and CI/CD, and improve product development processes.

The Senior HPC Architect role involves deploying large-scale GPU compute clusters, optimizing system administration, and collaborating with researchers on HPC and AI solutions.

Lead financial performance, retention, and growth for assigned enterprise accounts. Build executive relationships, drive expansion and stabilization strategies, run QBRs/ABRs, coordinate cross-functional delivery, monitor performance, mitigate risks, and maintain account records in Salesforce to ensure operational excellence and client satisfaction.

Lead definition and delivery of AI-powered capabilities for a sustainability real-estate data platform. Shape roadmap, partner with customers and data science, own end-to-end features, define evaluation and trust frameworks, and ensure data foundations support AI. Drive cross-functional alignment and use AI tools in product workflow.

Design and implement technical solutions that align customer needs with MNTN's platform, support pre-sales as the technical SME, build and operationalize partner integrations, and collaborate cross-functionally to launch scalable go-to-market solutions and enablement materials.