Prepare and enable business users for User Acceptance Testing through onboarding, hands-on training, real-time coaching, test execution guidance, defect reporting support, and coordination with SMEs, IT, QA, and stakeholders. Develop simplified test materials, monitor engagement, and drive continuous improvement in testing and training.

Designs and delivers instructor-led and virtual training for non-technical users, simplifying complex concepts into practical, role-based learning. Collaborates with SMEs and IT to build end-to-end learning journeys, hands-on practice, job aids, and simulations. Measures training effectiveness, identifies knowledge gaps, and iterates content to drive adoption. Works independently, adapts delivery to learner needs, and focuses on real-world application. Remote role requiring US citizenship or green card.

Support enterprise reporting and financial system transformation by defining reporting strategy, executing cutover, ensuring data integrity during migrations, analyzing reporting logic, gathering and validating business and technical requirements, enabling UAT, and engaging stakeholders across business, finance, IT, and QA.